Deneen M. Tyler
**** ********* ****, *********, ** 44124 § 440-***-**** (cell) § *********@*********.***
Professional Profile
Self-motivated, enthusiastic individual with strong people skills to ensure all customers feel welcomed, heard and have an exceptional experience. Holds the ability and determination to learn new things. Remarkable verbal and written communication skills. Works well independently and in a team environment and thrives in a fast paced setting. Committed to quality with personal standards of excellence. History of exceptional performance evaluations.
Professional Experience
Source One Temps & Direct Hire, Willoughby, OH 3/2018-3/2020
Office Manager
Assisted with all aspects of recruiting and maintaining new hires
Prepared new employee files and maintained confidentiality
Accounts payable, accounts receivable and purchasing orders
Proofread and edited emails and documents for the management team
Identified customer needs and resolved issues professionally and timely as needed
Core Tech Enterprises LLC, Mentor, OH 8/2004-1/2018
Production Scheduler
Successfully managed and scheduled customer orders worldwide for multiple manufacturing plants
Triaged requests via phone and in person for production information and quotes
Maintained accounts payable, accounts receivable and point of contact for purchasing
Cultivated strong business relationships with customers to increase business
Apollo Plastics, Mentor, OH 06/1989-08/2004
Office Manager
Assisted Human Resources, Payroll and Purchasing in various roles
Maintained accounts payable, accounts receivable and was the point of contact for purchasing
Monitor, prioritize, collect and resolve self-pay accounts in accordance with standard operating procedures
Managed and scheduled the data entry for all work orders for the facility
Resolved customer issues professionally and timely as needed.
Education
Brush High School, Lyndhurst, OH Graduated 1984
Cuyahoga Community College Graduated 1986
Excellent references available upon request.