Customer Support Sales Representative

JOSEPH REDDY

Saint Albans, NY ***** • 718-***-**** • *************@*****.***

Skills

Excellent phone and sales skills.

Customer support and service.

Relationship building and business development.

Attention to detail and integrity.

Work History

Sr Account Director, 11/2016 to 02/2023

Who's Who Of Professionals, NY Inc. – Long Island City New York

- National and International membership to 3 websites.

- Presented benefits,1 call close, warm leads 250+ dials.

- Communicated efficiently and built rapport.

- Worked Internationally Who"s Who Platform

- Worked on Executive Business Leaders Platform nationally and globally selling to C-Suite leaders, multinationals, and business owners.

- Only man selling for Woman's Network.

- Met and exceed sales goals consistently.

Inside Sales Representative, 09/2009 to 06/2012

Sleepys – Hicksville, NY

- Worked inside phone sales, internet, and chat

- Was experienced and knowledgeable about product details and listened to clients need.

- Worked to ensure seamless delivery experience.

- Was in Million Dollar Club and always exceeding goals.

- Worked with high end clients and celebrities.

- Built portfolio of return clients and referrals. Inside Sales Representative, 08/2005 to 09/2009

1 800 Mattress – Long Island City, NY

- Sold through phone call on 1800 Mattres, W-Hotel, and internet selling 4 hour delivery window.

- Connect, Qualify, Present, and Close.

- Used Brand recognition and expert industry knowledge to build trust.

- Worked Commercial Sales for institutional bedding, college dorms, and boutique hotels.

- Supplied all mattresses for the TV Series Law & Order at Chelsea Piers.

- Worked to facilitate deliveries with outside retailers.. - - A List clients and celebrities including Judge Judy, Vera Wang, Bon Jovi, Howard Stern., David Letterman.

- Billed over 2Million annually, under 5% returns. Education

Bachelor of Science: Computer Programming For Business/ Business Mgmnt, 09/1986 Ohio Institute of Technology - Columbus Ohio

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