Service Representative Administrative Assistant

Kristin M Roman

Fountain Inn SC 864-***-**** ********@*****.***

Profile

Currently employed at United Community Bank in Fountain Inn SC as the head teller. . Dedicated and focused, someone who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. As the head teller I strive to assist customers via in-person or over the phone. Flexible and hardworking with the drive to succeed. Areas of Expertise

Office proficient

Customer service

Results Oriented

Time management

Organized

Detail oriented

Experience

2018-Present

United Community Bank

Fountain Inn SC

Head Teller

● Responsible for accepting deposits, processing loans payments, activating and printing debit cards, maintaining proper cash limits for tellers and the vault.

● Knowledge of proper cahs handling

● Ledger balancing

● Knowledge of financial principles and practices

2014-2018

FTZ Industries

Mauldin SC

Customer Service Representative

● Enter customer orders

● Process returns

● Process and resolve customer complaints

● Verify and update customer information

● Small amount of AP and AR trailing with the CPA

2006-2014

Golden Strip Emergency Relief and Resource Agency

Simpsonville, SC

Front Desk Receptionist/ Administrative Assistant

● Access clients needs to eligibility of benefits

● Use Microsoft Access and Apricot to pull and update client records.

● Regulate intake.

● Resolve client needs and problems.

● Answering phones.

● Coordinate volunteer schedule.

● Compile the daily and monthly reports.

● Update Agency website and Facebook.

● Write and mail thank you notes.

Education

Greenville Tech

Veterinary Assistance/ Grooming

Certificate of Completion

Greenville, SC

2007-2009

Woodmont High School

High School Diploma

Piedmont, SC

Achievements

● National Honor Society

● Beta Club

● Marching Band/Concert Band

2002-2006

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