Customer Service specialist
Resume:
Latasha Milton
Garner, NC *****
Cell: 919-***-****
Email: ***************.**@*****.***
Professional Profile
In addition to my domestic skills of cooking, cleaning and serving I have obtained knowledge of the customer service industry through my work experience. Although my work experience is mainly in food service, I have also acquired necessary communication skills that would allow me to excel in the area of customer service. I have the Basic knowledge of business on an introductory level through my work experiences in store management. I am punctual and energetic, and I look forward to improving my skills during my employment with your establishment. I have the ability to operate Microsoft office, Microsoft power point and excel.
Work History
March 2022- Present
Independent Contractor for The Village Home team
PCA
To assist in the completion of daily activities including personal hygiene. Medication reminders. Meal preparation and light housekeeping.
January 2020- March 2022
Dunkin Donuts
Assistant Manager/ Manager
To assist in daily operations and restaurant upkeep. Shift leader/ employee supervision. To process inventory intake. To assist in the training of new employees. To stock inventory. General maintenance and janitorial skills, and customer service
September 2016- 2020
Friendly Mart Inc. Mount Olive, NC
Assistant Manager/ Manager
To assist in daily operations and convenience store upkeep. Employee Supervision. To process invoices for inventory received. To assist in the training of new employees. To stock inventory. General maintenance and janitorial skills, and customer service
Education
Wallace Rose Hill H.S. – General Education
James Sprunt Community College- G.E.D.
Wayne Community College-
Business Administration / Business Management and Human Resources
Certifications
CPR certification- The American Heart Association
Home care training- You Empower Self (YES)
Caregiver training program Specialist in Dementia Care
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