Service Rep Customer

Carl Henry Dalger

**** * ******** ***

Pompano Beach, Fl 33064

Phone: 561-***-****

E-mail: advj58@r.postjobfree.com

Objectives

Seeking a position in a professional atmosphere that will allow me to incorporate my years of experience and effectively produce results. A proven team player and goal oriented individual. To secure a challenging position that will enable me to apply my abilities in the in the medical field.

Education

Diploma 2002-2014

Miami Beach High School (Deerfield Beach, Fl)

Keiser University (Fort Lauderdale, Fl) 2016-Pending

Experience

Manager at dollar general 2018-2020

Amazon wear house 2019-2021

Customer service rep United health care 2020-2022

Customer service rep tax union federal 2020-2022

VOB Specialist (February 14, 2016 – Present)

Supervisor: Michelle Baldino 954-***-****

Physician Preferred Pharmacy, Margate, Fl

Providing necessary information to verifying patient’s eligibility through varies insurance websites

Ability to manage multiple tasks in a pressured environment.

Document clear and concise decision/actions. Successfully complete all jobs by time requested.

Submission of claims to payer (primary and secondary_ for prompt payment. Billed and collected on self pay accounts and posted payments

Manage in-bound calls and e-mails timely manner using appropriate resources.

Authorize customer orders, utilize decision to approve or deny bills or claim.

Assist co-workers with complex billing issues.

Reviews patient eligibility and determination.

Resubmitted claims with corrections in a timely manner according to insurance guidelines

Computer Skills

Microsoft Office (Word, Excel, Outlook, Access, PowerPoint),

Avisena, MediSoft, Ecslipse, DME Direct, DME WORKs, WebTron, Prime Rx, Easy Plus, and Internet.

Contact this candidate