Service Representative Security Guard
Resume:
Deborah Gonzalez Miami, FL *****
*****************@*****.***
PROFESSIONAL SUMMARY
I am a highly motivated, self-organized individual who is looking for a position in a company where I can utilize my Security Guard/Customer Service experience. I am looking for a challenging and rewarding experience where I can learn new things and have the opportunity for growth.
EXPERIENCE
Ansaphone, Miami, FL — Call Representative
Chelsea Lopez: 786-***-****
August 2019 to August 2021
• Submitted orders for medications and appointments for surgeries.
• Answered calls from hospital nurses and doctors and helped with any of their needs.
• Ensured that important information was submitted correctly to the database.
• Followed-up with prescription submissions and appointments. Private Security, Miami, FL — Private Security Officer Alex Lopez: 407-***-****
February 2012 and December 2018
• Ensured the safety of foreign royalty
• Catered to the needs of such royalty
• 24/7 supervision
AJ2 Security, Miami, FL — Code Inspector
Osvaldo Vargas: 561-***-****
************@*****.***
November 2018 to August 2019
• Completed code inspections for new construction
• Inspected and ensured that structures were stable
• Completed inventory reports
SKILLS
Hardworking
Team Player
Adaptable
Quick learner
Organized
Attentive
Dependable
LANGUAGES
Spanish (oral and written)
English (oral and written)
CERTIFICATIONS
Security “D” License
• Inspected construction machines
Elite Guard, Miami, FL — Surveillance Supervisor
David Turner: 936-***-****
*****************@*****.***
July 2017 to November 2018
• Completed weekly reports
• Helped residents and guests of the building
• Supervised other security officers
• Oversaw surveillance for entire building
DHL, Miami, FL — Security Guard
August 2013 to August 2015
• Monitored and authorized entrance and departure of all commercial deliveries.
• Monitored and authorized entrance and departure of all visitors.
• Reported to the manager in charge of any suspicious packages or behaviors out of the norm.
• Oversaw scanning of all incoming and outgoing packages.
• Ensured all deliveries and necessary paperwork were signed by the appropriate party.
Miami Jai-Alai Casino & Gaming, Miami, FL — Security Guard and Customer Service Representative
December 2010 to August 2011
• Monitored and authorized entrance and departure of all employees, visitors, and other persons to guard against theft and maintain security of premises.
• Circulated among visitors, patrons, and employees to preserve order and protect property.
• Warned persons of rule infractions or violations, and apprehended/evicted violators from premises, using force when necessary.
• Escorted customers after game winnings (throughout the casino and to their car(s)).
• Guarded the pick-up of money from gaming machines (transfer money services).
• Reported to the manager in charge of any suspicious activities.
• Helped resolve problems with customers in a positive manner.
• Called the police and/or fire department in case of any emergencies. Statewatch, Miami, FL — Security Guard
August 2007 to July 2010
• Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensured the security of all doors, windows, and gates,
• Oversaw customer service for condo communities.
• Warned persons of rule infractions or violations, and apprehended/evicted violators from premises, using force when necessary.
• Secured the main gates and checked-in all residents and guests entering the premises.
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