Sandra Metcalf

**** ******** **. *********, ** **549

608-***-**** cell

adviz6@r.postjobfree.com

Summary of Qualifications

Well-organized, detail-oriented professional with over 10 years of experience in Customer Service. Intellectually driven, reliable and hardworking. Able to oversee projects and follow through to completion. Able to prioritize. Enjoy challenge of learning new skills and business software programs.

Experience

VF Corporation(10/ 2022 – 01/ 2023) Seasonal

Identify customers needs and help customers use specific features, Assist customers with their purchase. Respond to customer queries in a timely and accurate manner, via phone, email or chat.

East West- Temporary

Sub Assembler (01/ 2022- 06/ 2022) Plan and perform a wide range of sub assembly operations. Able to read blue prints, correct problems following detailed instructions.

HOPPE

Lock case assembler- Temporary (10/ 2020 – 10/ 2021) Assembles inside lock parts in lock case and rivets side plate in place, using rivet tool. Fastens together parts of locks with screws, bolts and rivets, using hand tools and power tools. Fits parts to obtain smooth functioning of locks.

Generac

Customer Service Representative ( 04/2019 – 09/2020) Interact with customers over the phone. Verifying information customers give is accurate. Assist customers by providing helpful information about our products. Knowledge instructing customers through process of starting their generators. Giving out codes to help with activation of their generators.

Shipping and Receiving (02/ 2017 –04/ 2019) Responsible for keeping records of all products shipped and received in the company. Prepare items for return shipments back to main corporate warehouse. Coordinating, shipping/receiving merchandise, unpacking, verifying products and recording. Scanning inventory to proper location.

Universal Electronics

Tester (09/ 2016) – (02/ 2017) Inspect all goods. Examine materials from suppliers. Perform automated and manual test to ensure the product is fit for the purpose. Inspect component and subassemblies. Preform quick visual inspections. Test measure and analyze products. Return material to proper location

Generac

Material Handler

(02/ 2016) – (09/ 2016)

Verifying the accuracy of quantity and quality of incoming deliveries. Labeling every product and placing them accordingly. Keeping a well maintained and update account of stock and inventory. Collaborate with internal departments.

Education

1998 – 2000 Clinton Community College: Major Business / Minor: Marketing

Taking Gale courses at library

Special Skills

Microsoft Suite – Word, Excel, Outlook, Touch Point. Electronics knowledge.

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