Customer Service Office Assistant

EBONY HAMILTON

*** ** **** *** ******* BEACH FL *3069 · 754-***-****

*******@*****.*** · WWW.LINKEDIN.COM/IN/EBONY-HAMILTON ·

Seeking a position within a dynamic company where I can leverage my experience and skills to deliver exceptional customer service and contribute to the growth and success of the organization.

EXPERIENCE

APRIL 2016 – MARCH 2022

PERSONAL SUPPORT ASSISTANT, SAFE CARE INC.

Compassionate Personal Support Assistant with over 5 years of experience in providing attentive care and support for clients. Proficient in accompanying clients to medical appointments, administering medications, and ensuring their safety and security.

Accompany clients to doctor’s appointments and support their independence in managing medications

Recognize and report changes in clients’ behavior and conditions, facilitating prompt medical interventions.

Provide informal counseling as needed, to address clients’ emotional and psychological needs.

Respond to emergency situations, ensuring the clients’ safety and wellbeing.

Encourage clients to participate in community activities and social events, promoting their socialization and quality of life.

Document and report changes in clients’ conditions to the healthcare team, ensuring appropriate interventions.

Ensure the safety and security of the residents, monitoring their environment and addressing any safety hazards.

Assist clients with daily living activities, ensuring their comfort and dignity.

Collaborate with team members, communicating effectively to ensure a seamless care delivery process.

JANUARY 2008 – FEBRUARY 2011

CUSTOMER SERVICE ASSOCIATE, WAL-MART SUPERCENTER

Highly skilled customer service professional with experience working in a fast-paced retail environment. Proven ability to provide exceptional customer service, operate a cash register, and handle claims. Possesses in-depth knowledge of all sections of the store.

Provided exceptional customer service to a diverse range of customers, promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.

Follow safety and emergency procedures to maintain a secure environment for customers and employees.

Demonstrated the ability to work efficiently and effectively under pressure, maintaining a calm and professional demeanor at all times.

Collaborated with team members to ensure a seamless shopping experience for customers.

EDUCATION

JUNE 2006

HIGH SCHOOL DIPLOMA, bLANCHE ELy high school

It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.

NOVEMBER 2011

CERTIFICATE, MEDVANCE INTITUTE

Graduated with GPA of 4.0 in Medical Billing and Coding.

SKILLS

Attention to detail.

Teamwork

Microsoft Excel

Computer Literacy

Ability to work under pressure.

Communication skills

Providing excellent customer service.

Microsoft Word

Certified Office Assistant

ACTIVITIES

Dedicated to making a positive impact in the community by contributing time, resources, and support to help those in need. Regularly donate items that are no longer in use to various charitable organizations, including clothing, household items, and food to help those in need.

Contact this candidate