Senior Scrum Master & Project/Program Manager
Paras Nath Malhotra, MBA, B.S
Email : *****.*********@*****.***
Contact No. +1-408-***-****
PROFESSIONAL SUMMARY
To utilize my 19+ years of experience in Information Technology, Certified Scrum Master/ Agile Team Facilitator/Coach, Product Owner, Data Center Relocation & Consolidation, Project/Program Management, Process Reengineering & Improvement, Business Analysis, Product- Development, Migrations, Support & Automation engagements, and ensuring organizations exceed their vision, mission and revenue goals. Apply my expertise in Planning, Execution, Coordination, Global Implementations thus ensuring increased Productivity and Cost Reductions to help a company improve/increase its competitive advantage. Expertize in developing scalable solutions that dramatically improve efficiency, productivity, and profitability with a demonstrated ability to define and map project scope, requirements, project timelines, resources, and budget requirements from point of planning to closure in both traditional and virtual business environments
TOOLS EXPERTISE
Jira Align & Jira Cloud
On Prem Jira
Rally
SharePoint
Microsoft Tools Suite
TRAININGS/CERTIFICATIONS
Certified Agile Scrum Master (SMC)
Agile Scrum Practitioner
Agile Scrum Foundations
Release Train Engineer
Agile Scrum- Product Owner
PROFESSIONAL EXPERIENCE
Cisco Systems, Inc, San Jose CA (Full Time) Mar 2013- Present
Profile Summary: Scrum Master/Agile Team Facilitator/Coach/RTE- Database & Replication Jan 2017- Present
Project: JA/JC Agile Transformation
Adept at working in Agile Methodology and attending the Scrum meetings, Sprint Planning meetings, Sprint Grooming sessions, User Story Estimations and Status Calls.
Facilitating events like PI Planning, sprint planning, Daily stand-up, Sprint review, Sprint retrospective and product backlog refinement.
Implemented and enforced Scrum principles and practices, facilitated continuous improvement (CI), and identified and removed team impediments
Supported the Product Owner with documentation of User Stories and Acceptance criteria
Monitored team backlog daily and ensured it accurately reflects the current state of the sprint
Monitored and tracked project progress and performance against project plans, reporting status to project stakeholders through structured communication
Managed risks to delivery and a maintained a tight grip on agile estimation (poker)
Established and actively managed all project and key stakeholder expectations and relationships
Be the point of contact for external communications (e.g. from customers or stakeholders)
People management to mentoring team for high performing and customer value creation
Ensure deliverables are up to quality standards at the end of each sprint
Help build a productive environment where team members ‘own’ the product and enjoy working on it
Profile Summary: Project/Program Manager- Database & Replication Jun 2016-Jan 2017
Project: Oracle 19c DB Upgrade
Successfully upgraded 900+ databases from Oracle V 12.2 to Oracle 19c.
Worked collaboratively with Global Business Partners (GBP) to manage the overall upgrade roadmap and delivery schedule.
Responsible for metrics generations for client facing, steering and operating committee reports.
Managed & resolved any issues/risks through successful cross functional team communications.
Assess application interdependencies to assist in migration.
Weekly and bimonthly status reporting to all application owners and key stakeholders.
Understand and articulate dependencies to ensure smooth migration.
Communicate status of the migration completion and ensure that all artifacts are compiled and communicated successfully to all stakeholders and application owners.
Profile Summary: Project Manager/Project/Program Mgmt-IT- Database & Replication Mar 2014- Jun 2016
Project: Cisco Proprietory Database Service Items Delivery, Automation, Metrics & Governance
Engage with cross functional teams, business users and other stakeholders for the rollout of the next phases of the refresh automation roadmap and its tool that's being used globally.
Automate various data copies including ART, RMAN and storage level ones that are an integral part of the refresh tool and roadmap.
Integrate the automated modules to develop the end product that will be used by Cisco Business Users.
Streamline the WebEx Cisco IT systems integrations world wide by reviewing application criticality, business impact and enforcing Cisco governing policies.
Manage the ACL/12c program by Planning and execution of database migrations on the ACI fabric that shall play a key role in generating Cisco-on-Cisco value proposition.
Continue to help our customers, partners and stakeholders on providing details around Budgeting spent and availability Infrastructure Provisioning Processes and complex custom projects/programs as and when needed.
Profile Summary: Project Manager IT- Database & Replication Mar 2013-Mar 2014
Project: Database Service Items Delivery, Automation, Metrics & Governance
Spearheaded the Database Refresh and Upgrade Program. Ensured on time delivery of databases to Cisco customers.
Led the automation efforts in the areas of database refreshes and upgrades, 12c program deliveries aligned to ACI, Cisco’s MVDC framework leading to faster deliveries.
Captured effective metrics to ensure the management and senior leadership is appraised on the health of the project.
Provide visibility to the management on projects status end to end from Planning to Execution.
Managed & resolved any issues/risks through successful cross functional team communications.
Work closely with supply entities and PMs to help them adapt to current and new changes to the Infrastructure Provisioning Process.
Create project schedules, Work Breakdown structures, communication plans for key projects and programs.
Provide visibility to the management on projects status end to end from Planning to Execution.
Generate value add dashboards and metrics for making decision making easier for the stakeholders.
Work closely with all supply entities and PMs to help them adapt to the current and new changes to the Infrastructure Provisioning Process.
Create project schedules, Work Breakdown structures, communication plans for key projects and programs.
Provide feasibility analysis and implementation plan for new functionalities to ensure projects follow the end to end process.
Facilitate the Service Level Agreements creation of projects execution by providing delivery timelines for provisioning.
Brainstorm with various teams and identify bottlenecks in the process by utilizing various techniques.
Identify dependencies and articulate roadmap for implementation.
Collaborate with global teams dispersed across various geographies for project implementation work.
Mahindra Satyam (Cisco Systems Inc), San Jose, CA
Job Role: Project Manager- Global Data Center Program (GDCP) Jul 2010-Mar 2013
Project: Strategy formulation & implementation of large scale application migrations from one datacentre to target data centre location.
Profile Summary: Project Manager- Global Data Center Program (GDCP)
Successfully migrated 1500+ applications including all production systems from the current legacy datacenters in San Jose to the new Tier datacenter. Strategy/Process Formulation.
Worked with Communication and Collaboration team within Cisco to migrate "Cisco.com" and associated portals and applications to the Richardson datacenter as part of the pilot phase of the project.
Working collaboratively with various Global Business Partner (GBP) primes, to manage the overall GDCP migration roadmap and delivery schedule.
Responsible for metrics generations for client facing, steering and operating committee reports.
Managed & resolved any issues/risks through successful cross functional team communications.
Assess application interdependencies to assist in migration.
Weekly and bimonthly status reporting to all application owners and key stakeholders.
Understand and articulate dependencies to ensure smooth migration.
Communicate status of the migration completion and ensure that all artifacts are compiled and communicated successfully to all stakeholders and application owners.
Mahindra Satyam (General Electric, Danbury, CT) Jan 2009-Jun 2010
Job Role: Project Manager/Senior Business Analyst
Project: Disaster Recovery (DR), IaaS, PaaS Implementations/ Development & Support tracks for CANDOC Application
As a Project Manager for the data centre move of applications, was responsible for-
Seamless and successful migration of applications and data in the production environment (Danbury, CT) location to a remote DR facility based out of Naperville, IL.
Excellent PaaS, IaaS implementation expertise right from ordering of services by clients to end to end delivery.
Migration of data centre environments to meet regulatory requirements, cost effectiveness and ensure availability and recoverability of the IT services.
Discuss with storage team and identify current storage needs for the migration.
Create and ensure that the migration checklist is filled by all stakeholders.
Assess application interdependencies to assist in migration. Communicate Deployment Plan to stakeholders.
Weekly and bimonthly status reporting to all application owners and key stakeholders.
Understand and articulate dependencies to ensure smooth migration.
Communicate status of the migration completion and ensure that all artifacts are compiled and communicated successfully to all stakeholders and application owners.
As Scrum Master for the data centre move of applications, was responsible for-
Scrum Master in the requirements gathering exercise using Agile/ Scrum.
Project Plan and Status Report Creations, starting from Development tracks leading to support & maintainance model
Lead prioritization workshops to categorize the leading and lagging requirements with stakeholders.
Coordinate with Dev, QA, Business teams to provide defect free deliveries
Involved in requirement analysis, process analysis, as is process mapping, to be process design. This knowledge was transferred to offshore team as well. Participate in preparing user acceptance test cases with stakeholders
Preparation of Use Cases, Interaction, Collaboration and Use Case Diagrams using Agile/Scrum
Mahindra Satyam (General Motors, Detroit, MI) Apr 2007 – Dec 2008
Job Role: Project Manager/Senior Business Analyst/Onsite-Offshore Coordinator
Project: Global Artifacts Management Application Development
Preparation of Use Cases, Interaction, Collaboration and Use Case Diagrams
Ensured that effective artifacts deliveries are made from offshore team leading to cost savings
Business Case Preparation to provide justifications leading to funding decisions
Roadmap Preparation & Product Selection/Prioritization Matrix
Responsible for Project - Plan Creation, Risk Assessment, Tracking & Closure activities
Prepared and assisted developers on getting requirements translated into high level and low level design specifications.
Mahindra Satyam (Aventis Pharmaceuticals, London, UK) Oct 2003 – Dec 2006
Senior Business Analyst
Project: Implement Aventis’s Global Marketing Knowledge Worker Platform (KWP)
Responsible and Single Point of Contact for requirement analysis, process analysis, as is process mapping, to be process design.
Prepared of Use Cases, Interaction, Collaboration, Use Case Diagrams, Test Case Documentation, Training Manuals
Prepared the business requirements, test plan, test cases documentations.
Performed testing on the application before release to the business users
Logged defects and ensured fixes were in place by the development team
Ensured that the user acceptance testing was accomplished successfully
Actively involved in daily standing and weekly status meetings. Risks identification and mitigation strategies using SDLC
Worked closely with developers and stakeholders to implement requirements gathered and obtain continuous sign offs from stakeholders.