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Call Center Customer Service

Location:
Hampton, VA
Salary:
20.00
Posted:
February 23, 2023

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Resume:

Mia Skye Obadiaru

1-347-***-****

advir2@r.postjobfree.com

SKILLS

●Certified, organized and efficient baker. Work well in a team setting

●Self-motivated, determined and achiever

PROFILE

Baker / Customer Service Representative seeking more experience in a customer service setting. Excited and ready to present my skills in a team or independent setting. Ensuring customer satisfaction.

PROFESSIONAL EXPERIENCE

Baker, Skye’s the Limit Bakery & Restaurant

May 2020 to Present

●Plan, schedule and supervise bakery production, shipping and cleaning activities to highest safety and sanitation standards.

●Order and arrange for correct ingredients, supplies and equipment using computerized system.

●Be responsible for consolidation of product orders from users.

●Develop, maintain and update recipe files through computerized processes.

●Be responsible for inventorying of stock.

Ez-pass Call Center, CSR

July 2021- March 2022

●Provide exceptional customer service and handling of all customer issues.

●Perform account maintenance, including account changes, transponder changes, recertification, additional tag requests, replenishments, adjustments, and statement requests

●Assist in the reduction of Production backlog (i.e. web applications, add tag requests, emails etc.)

●Process special accounts including Resident, Carpool, Surety, Taxi, as well as Private, Commercial and Pay-By-Plate accounts.

●Contact customers for additional account information.

Amazon Wearhouse Associate, Packing

September 2020 - July 2021

●Fast-paced environment

●Packing goods and materials into boxes to be shipped.

●Efficiently & safely loading items to be delivered.

●Lifting 30-50 pound boxes

Hannah’s Hope Child Care, Assistant

April 2019- April 2021

●Cared for children ages 6mon- 5 years old.

●Creating engaging activities for all age ranges.

●Prepare nutritional meals for each child.

●School Trips.

●Diaper changing.

●Cleaning and sanitizing toys, equipment.

●Literature & Mathematics time with children.

Bakers Assistant/Internship, Sweet Life Bakeshop

March 2019 – April 2019

●Assist in preparation of specialty pastries.

●Maintain the premises of the baking area in a neat and hygienic manner.

Logistics Associate, Harbor Freight Tool

October 2017 – June 2018

●Worked in a fast-paced environment

●Unloading trucks and replenished stock

●Maintained high standards of customer service

●Operated POS system

VOLUNTEER EXPERIENCE

Vacation-Bible-Study, Calvary Chapel

Summer 2015 – Present

●Summer program to educate Christian youth, Grades 1st-6th

●Plan and conduct outdoor activities for children

Sandy Hurricane, Calvary Chapel

November 2012

●Volunteered to clean south shore wreckage

●Distributed toiletries, canned foods, clothes, etc.

EDUCATION

●College, Culinary Institute of America, Current

●High School Graduate, Port Richmond High School

September 2013 – June 2017

CERTIFICATE PROGRAMS

●United Activities Unlimited, Food Handler’s License

January 2023

●National CPR Foundation, First-Aid/CPR/AED

January 2023



Contact this candidate