********@*****.*** 318-***-**** Bossier City, LA 71112
WORK HISTORY
Sam's Club. Shreveport, LA
Cart Attendant 09/2020 - Current
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Cleared parking lot of litter and foreign debris.
Assist members with their pick up orders by assisting with loading in their vehicles.
Pier One Imports. Shreveport, LA
Sales Leader 07/2020 - 09/2020
Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
Reported sales data to upper management for review.
Led sales team to exceed quarterly sales goals.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Regal Entertainment Group. Bossier City, LA
Cast Member 07/2018 - 07/2019
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Assisted theater vendors with necessary setup tasks.
Provided assistance to guests with special needs and helped with seat accommodations.
Participated in on-going training and drills to prepare for emergency situations.
Office Depot OfficeMax. Ruston, LA
Sales Associate 04/2018 - 06/2018
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Sonic Drive In. Shreveport, LA
Restaurant Server 06/2013 - 07/2014
Greeted new customers, discussed specials and took orders.
Upsold high-profit items such as new menu items and desserts to enhance sales numbers.
Collaborated with kitchen staff to correctly update customers on orders.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
SKILLS
Team Collaboration
Quality Assessment and Assurance
Decision Making
Work Order Following
Brand promotion
Sales strategy
Client relationship building
Problem Solving
Database Skills
Excellent Customer Service Skills
EDUCATION
University of Oklahoma
Norman, OK
Bachelor of Arts: Communications
Christopher Robinson Jr.