**** *. ****** *****, *******, AZ ***** C: 484-***-**** E: adviq2@r.postjobfree.com
Professional Summary
Diligent and professional server with 15 years of experience in the food and beverage industry. Skilled in high volume work atmosphere with experience in both casual and fine dining. Record of increasing profitability and delivering exceptional service
Work Experience
Server
Kasai Japanese Steakhouse, 5/2021-2022, Scottsdale, Az
Ability to deliver exceptional five-star service, along with anticipating any guest needs in order to provide a great experience. Knowledge in a variety of steak and sushi items as well as Asian influenced dishes. Exceptional knowledge in wine and sake items, and the ability to upsell and recommend food pairings with those.
Bartender/ Server
SD Taproom, 10/2014-5-2021, San Diego, CA
Guided guests through menus while demonstrating thorough knowledge of food, beverages, and ingredients. Maintained table settings by clearing courses, replenishing condiments and utensils, and promptly refilling beverages. Resolving guest’s complaints in professional and courteous manner. Received several 5-star Yelp reviews for exceptional service. Made cocktails in fast paced and professional manner.
Server
The Cheesecake Factory, 1/2010-2/2016, San Diego, CA
Learned and able to describe to guests large revolving menu, including ingredients and wine pairings for menu items. Proactively prepared for large parties and reservations, anticipating planning and staffing needs. Consistently provided fine dining professional service with friendly and engaging demeanor.
Bartender/VIP Bottle Service/Server
Xfinity Live, 1/2012-12/2014, Philadelphia, PA
VIP service to high end guests such as Philadelphia professional athletes. Efficiently skilled in upselling services and food & beverage. Monitored guests and event environment for overly-intoxicated patrons and reported to management in professional manor.
Bartender
Fieldhouse Sports Bar, 1/2013-12/2014, Philadelphia, PA
Managed bar revenues, ensuring proper payment from guests and cash handling. Efficiently served high pace in high volume events, including during live concerts and corporate buy outs. Served craft cocktails according to restaurant standards.
Warranty Manager/ Salesperson
Ardmore Nissan, 1/2009-12/2013, Philadelphia, PA
Provided customers with the best warranty options for their vehicle. Oversaw sales department, selling automobiles to customers using consultative selling techniques.
Education
Arizona College of Nursing
Phoenix AZ, 9/2021- Current
San Diego Mesa College
Associate Arts & Science: Kinesiology and Nutrition
2015-2020