MOHAMMADZIBRANKHAN
CONTACTNO:-+917*********/820-***-****
EMAILID:-**************@*****.***
PROFESSIONALSUMMARY
Anastuteprofessionalwithanoveralsolidexperienceofover10yearsinthehospitalityservicesindustry withinternationalexposure.
Insightfulexperienceinthebuildingcapabilitiesandhaveworkedextensivelyinvariedareasofmulti functionalities.
Adeptinmanaging&leadingteamsforrunningsuccessfuloperations&developedtherequiredskilfor theresourcesfortheservicestandardsofbusinessexcelence.
Creatingapositiveworkingenvironmentbuildingacultureofopennessandtrustandsupervisingthe teambyempoweringothersandencouragingcolaborativeworking.
Organized,structuredandfocusedonthedetailintheirapproachtoworkandmaintainingcalm underpressure,takingalogicalapproachtoproblemsolving.
Strongcompetenciesintakingovertheprocessesfromthenationalleveltoregionallevel,understanding, training,building team,implementing thenewprocessesandstreamliningcontinuousprocess enhancements.
Assesschalengingsituationsandmakeappropriatedecisionsonwhenandhowtoresolvethem. Confidentlyandprofessionalydifuseemotionalychargedsituation. PROFESSIONALEXPERIENCE
CurrentlyworkingasACTECHNICIANatRadissonBluHotelPuneKharadi,formFebruary2013totilthe date.
JOBROLE:
PerformsalthedutiesanHVACMechanicandmaintainunitreports.
Performrepairsfortheheating,ventilation,air–conditioningandrefrigerationsystemsinthehotel facilities.
Maintaintherequiredtemperature.
Recordingofpurchaserequisitionindentandmaterialmanagement.
Spotcheckingoftheareawithstafwherethelightiswaste&actiononit.
Properhandlingofguestcomplaints&recordingofcomplainCFS(customerfeedbacksystem),analyzing andtrackingofGSTS(guestsatisfactiontrackingsystem).
Properalocationofduties&workload.
Coordinatingwithcontractors.
PerformpreventivemaintenanceforalHVACunitsandrefrigerators.
Performotherreasonablejobdutiesasrequested.
COMPETENCIES
PassionateCustomerSatisfaction
Health&Safety
TeamBuilding&Leadership
OperationsManagement
Training&Development
TECHNICALPROFICIENCY
WelversedwithInternet
BasicKnowledgeofMSofice
ACADEMICCREDENTIALS
COURSE INSTITUTION BOARDOF
EXAMINATION
YEAROFPASSING PERCENTAGE
H.S.C 2010 56%
I.T.I 2014 64%
PERSONALDETAILS
FatherName :Mr.AbdulBari
MotherName :Mrs.NoorjhaBegum
DateofBirth :11/08/1990
MaritalStatus :Single
Nationality :Indian
LanguagesKnown:Hindi&English
Passport :N6199517
Placeofissue :Lucknow
Dateofissue :22/12/2015
Dateofexpiry:21/12/2025
DECLARATION
Iherebydeclarethatalthedetailsfurnishedabovetruetothebestofmyknowledge&belief. MohammadZibranKhan