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Service Representative Customer

Location:
Clovis, CA
Posted:
February 22, 2023

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Resume:

Roel M. Sanarez

**** ****** ******

Clovis CA *3619

559-***-****

advie5@r.postjobfree.com

EXPERIENCE

Healthcare Centre of Fresno— Business Office Manager

February 2022 - PRESENT

In charge of Business Ofiice day to day functions like Managing Trust accounts, Balancing Census, Billing Medicare, Medi-cal HMO, Hospice, ALF Waiver and Private accounts. Reviews patient demographics as they get admitted and Manages and reviews AR aging on a regular basis,

Healthcare Centre of Fresno — Assistant Business office Manager

2016 – Feb 2022

Billing Medi-cal, TAR request, Depositing Trust money to the bank. etc

Healthcare Centre of Fresno — Medi-cal records assistant, Social Services assitant and Central supply Manager

June 2000 - 2016

Started to work with this company doing multiple functions before assuming Office billing functions in 2016.

ADDITIONAL WORK EXPERIENCE

Educational Employee Credit Union – Fresno and Clovis

Customer Service Representative- Teller/Cash handling Functions and Personal banker functions – worked for 5 years

Bank of the Philippine Islands – Cavite City Philippines

General Bookeeping and Cash Handling Functions – from 1993 -2001

EDUCATION

San Sebastian College – Bachelor of Science in Business Administration, major in Business Management

1988 - 1993

SKILLS

Proficient in using Point Click Care application, Waystar and Claims Remedi for Medicare billing, DHCS state of CA Medi-cal Website for Tars, Proof of Eligibility and Passrs, RFMS trust account management .

Knowledge in reviewing admission packet on admission to determine Financial responsibility and over all status of residents account .

Managing Trust account on a daily basis of at least 200 accounts including Opening accounts, closing accounts sending refunds to families and Daily and Monthly Reconciliation.

Cash handling skills related to 11 years experience working in a bank in the Philippines and 6 years with Credit Union here in America .

Customer service skills both personal and over the phone .

Ability to comply with Rules and regulation of each company I worked with and also State and Federal regulations .

AWARDS

Employee of the Month

Healthcare Centre of Fresno -2011

Employee of the Month

Educational Employee Credit Union - 2007

LANGUAGES

English and Tagalog (Filipino)



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