Customer Service Relations Representative

Address: **** **** ***** ******,

Saratoga Springs, UT, 84045

Email: **************@*****.***

Cell: 801-***-****

Shanice Forrest

SUMMARY:

I possess the honesty, integrity and customer service skills that are necessary for helping people make the important financial decisions that people often find intimidating. I aim to self-actualize in the world of finance as a well rounded individual, working persistently to learn and build on existing knowledge for a long term pursue in the banking industry. BANKING SKILLS:

● Strong Customer Service Skill

● Attention to details

● Team leadership

● Strong Work Ethics

● Capable of grasping new skills and concepts quickly.

● Strong Mathematical Skills

● Good Communication

● Knowledge of proper cash handling procedures

PRIOR WORK EXPERIENCE: (In Jamaica & United States) 2008 – 2019 Fresh Choice MeatCompany Limited

Assistant Manager

● Monitoring the stockroom.

● Cashier.

2014 Westmoreland Parish Council

● Input data using Microsoft software

● Filed documents.

● Review Documents for data processing

2018 McDonald’s (Wisconsin Dells)

● Cashier and Grill Attendant

2019 – 2020 Bank of Nova Scotia

● Customer Relations Representative

EDUCATION:

University of Technology Jamaica August 2014- May 2018 Bachelors in Business Administration (Honors)

- Specialized as a Finance Major and a Marketing Minor Frome Technical High School (2009-2014)

Graduated with 8 CSEC Subjects

ADDITIONAL EXPERIENCE

● Volunteered community service hours at my prior High School

● Acting Auditor at the University of Technology Finance seminar Party

● Research Analyst in the C.F.A Competition.

CERTIFICATES/AWARDS:

2018 Finance Seminar 2017/18

Certificate of Participation

2018 Finance Students’ Association

Certificate of Participation

2017 Bloomberg Certificate

Certificate of Completion

2014 Certificate of Outstanding performance for Work Experience Outstanding performance in CXC

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