Terminal Operator Customer Service

Tyrell Haith

336-***-**** *************@*****.***

Objective: Results-driven Multichannel Transmission Systems Operator-Maintainer seeking to position of Fiber Optic Installation Technician (Fiber45863) at Prince Telecom, to utilize exceptional customer service, critical thinking, and ability to contribute to the success of a project or the organization.

Professional Summary

Results-driven professional with 3 years’ experience maintaining, troubleshooting, installing, and assisting users with signal support systems, terminal devices, satellite communications network. Qualifications include:

●Standardized Network Assessment Manager (SNAP)

●Satellite Transportable Terminal Operator (STT)

●Fiber Optic Certification

●Current TS/SCI Secret Security Clearance

●Attention to Detail

●Persistence

●Handle work stress

Interpersonal skills

Experience

U.S Army, Joint Base Lewis-McChord December 2018 - Present

Satellite Transportable Terminal Operator

●Setup, Maintain, and troubleshoot satellite terminal, laptop to allow no break in service or work productivity

●Make sure software is updated and testing the terminal for any faults making our team successful

●Help maintain help desk to insure work never runs behind

Education & Training

●Fiber Optic Certified, June 2021

●High School Diploma, June 2017

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