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Machine Operator Customer Service

Location:
Minneapolis, MN
Salary:
$20.00
Posted:
February 22, 2023

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Resume:

Vilai Lee

**** ********* ****** ****, ***** Paul, Minnesota, 55119, US • 608-***-**** • adviaz@r.postjobfree.com Talented Production Team Lead with 10 years of manufacturing experience setting and achieving challenging goals in high-pressure environments. Dedicated to meeting and exceeding production targets, as well as quick learning and efficiency. Dedicated to learning, growing, and succeeding.

Team management

Assembly and production

Communication

Fast learner

Creative and have the ability to solve problems.

Good concentration skills and always prepared.

Anticipate problems and deal quickly with them.

Motivated, persistent, and get the job done right. Machine operator - January, 2011 to July, 2019

Royal printing - Sun Prairie, WI

Kept equipment running smoothly by performing routine maintenance tasks like lubricating and cleaning components. Set up and operated a variety of machine tools and jigs to create precision parts while keeping track of job completion times. Trained a team of ten direct labor employees to perform product assembly and manufacturing. Followed all company and safety rules and regulations while maintaining good housekeeping practices on machines and in the work area. Investigated machine problems and made necessary adjustments. Operated forklifts, hoists, and other material handling equipment. Managed team performance by training, mentoring, disciplining, and motivating employees. Identified malfunctions or failures and troubleshoot issues by routinely monitoring and analyzing equipment operations. Conducted routine quality inspections and kept track of the results. Reviewed processing schedules and production orders while keeping budgetary and time constraints in mind regarding inventory requirements, staffing requirements, work procedures, and duty assignments. Was in charge of preparing and maintaining production reports as well as personnel records. Set up and operated a variety of machine tools to manufacture precision parts while keeping track of estimated job completion times. Regularly informed management of special incidents or non-conformance issues by updating daily production logs with timely and accurate information.

Ensured that products were delivered on time and in good condition. Daily work was planned, scheduled, and delegated by me. Made sure the production area was safe and accident-free. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Team Lead - August, 2020 to August, 2022

Renewal by Andersen - Cottage Grove, MN

Plan production schedules, taking into account employee production rates, company needs, and seasonal changes. Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions. Held meetings with employees to assess performance and devise improvement strategies. Operated machinery safely to reduce workplace accidents. Assigned daily employee tasks and kept track of their progress. Moved heavy loads and maintained production levels. Familiarize the team with the customer's needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance.

Implemented new work processes that resulted in continued progress. Fostered a productive and safe environment while supervising a team of 20 employees. Checked the team's performance and made sure they were following job standards. Created monthly and daily production output plans to ensure that customer service and financial goals were met. Provided superior training and leadership to teams in order to improve performance and assist team members in meeting their goals. Evaluated employee skills and knowledge on a regular basis, providing on-the-job training and mentoring to those who needed it. Kept work areas clean, organized, and safe to promote efficiency and team safety. Work with clients on a daily basis to ensure that services are delivered. Led a team of 20 members while providing exceptional customer service. Holding regular 1:1 meetings with team members to get to know them better and to help them understand what they're trying to accomplish and how they're going to do it.

Give the team a clear picture of the project's goals. In charge of creating projects based on customer requirements. Kept track of counts and sorted completed work to make shipping and additional processing easier. Was in charge of scheduling, accepting requests for time off, and finding cover for short shifts. GED - 2010

Prairie DU Chien - Prairie du Chien, WI

EDUCATION



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