ANJALI SACHDEVA
Email: ******************@*****.***
Brampton, ON, L6X 5H6
Contact: +1-647-***-****
BUSINESS SKILLS:
•Dealt with customers' inquiries with the highest degree of courtesy and professionalism to resolve customers’ issues.
•Positive attitude and self-control while talking to customers.
•Goal oriented focus
•Customer service
•Medical device Sales
•Warehouse Handler
BASIC COMPUTING SKILLS
•Proficient using Microsoft Office Suite (Excel, Word, PowerPoint)
•Familiar with Windows
•Install configure and maintain hardware and software
OTHER SKILLS
•Excellent English written and verbal communication skills.
•Excellent Listening Skills
•Problem-solving attitude
•Quick learner with a strong work ethic, detail and result oriented.
•Open to change and adaptability, always willing to learn.
•Ability to work efficiently in a team and autonomously.
•Capable of explaining technical concepts to both technical and non-technical people.
•Public speaking and presentation skills to a wide range of audiences.
EDUCATION
Master’s in computer applications (India)
Diploma in Pharmacy (India)
Post-graduate certification in Digital and Content Marketing, Toronto (York University Toronto
EXPERIENCE
1.UPS (Package Handler), Caledon, ON (September- December 2022)
Loading and unloading of boxes
Coordination with other members
Worked in a fast-paced environment
2.Sofari Collections (Office Assistant) December-January 2022
Greeting customers
Answering Calls
Documentation
Follow up with customers
Transferring calls to the required desk
3.Peace Health Pharmacy, Brampton, Assistant Pharmacist (January- February 2022)
Customer service role
Attending phone calls
Welcoming and order taking
Query solving
Phone answering and order taking
Inventory checking and maintain
Customer satisfaction and detailing
Dispensing medicines
4.Boston Scientific India Pvt Ltd (Area Sales Manager) (July 2015- July 2022)
Sales Target Achievement
Identifying customer needs and providing them best solutions
Solving regular customer queries
Help them with fast best services.
Demonstration of products
Scientific data discussion