Scrum Master Business Analyst
Resume:
Bhargav Parekh
************@*****.***
SUMMARY:
Highly motivated Scrum Master with over 10+ years’ experience in delivering advanced technologies multinational clients.
Accomplished Servant-Leader with 5+ years’ experience as Scrum Master helping teams enforce Scrum rules by coaching, removing impediments and fostering self.
Extensive knowledge of Agile Scrum, and Waterfall software development frameworks; as well as all aspects of change and configuration management.
Experience using SDLC tools JIRA, Rally and Confluence.
Experience in adapting to a dynamic environment with constantly changing requirements while coaching and developing self-organized teams.
Trusted advisor, problem solver, and skilled communicator. Transformed waterfall teams into high performing, cross-functional, Agile teams (Scrum and Kanban).
Outstanding communicator interacting effectively with management, distributed teams, vendors, and users at all skill levels.
EDUCATION:
William Paterson University, Wayne, NJ,
Bachelor of Science, Major in Management Marketing .
County College of Morris, Randolph, NJ,
Bachelor of Science: Business Administration.
CERTIFICATION:
Scrum Master Certified (CSM) 2018
Certified Scrum Product Owner (CSPO) 2023
EXPERIENCE:
Amazon Inc, New York, NYC (REMOTE) July 2021 - Present
Scrum Master/Project Manager
Lead Agile teams on Agile values, practices, and processes and ensures that the Agile team is fully functional, productive, and focused.
Act as Scrum Master for two teams, focusing on providing guidance on agile mindset and practices, self-organization, collaboration, and continuous improvement.
Proactively support the Product Owner to ensure team is focused on sprint goals.
Help the team create value and products with quality. Clear the runway so that the team can meet the quarterly objectives. Work with the team, create the tools to measure success and recognize progress.
Recognize areas of strength and improvement by employing appropriate coaching and development techniques for team members
Strive for continuous improvement both for self and for the team. Recognize opportunities for automation and other tools & processes so that the team can deliver more effectively.
Contribute to improve agile management best practices within the organization to help maintain and promote agile management practices.
Identify dependencies with other teams and determines how to manage those dependencies without impacting the progress of the team.
Participate and collaborate in cross functional planning sessions to raise milestones, issues, dependencies, etc.
Provide a high level of relationship management, resolve conflicts and enable discussions between stakeholders, management, co-workers and team members with varied interests.
Rigorously facilitate communication and collaboration inside and outside the teams.
Provide feedback, coach and mentor team members while also contributing the same to the Scrum Master community of practice.
Foster a continuous learning environment helping teams to inspect and adapt.
Prepare and deliver Executive level presentations; facilitate workshops; handle complex questions from varied audiences.
Silver Search Inc (Client: ADP Inc), Roseland, NJ July 2018 – July 2021
Scrum Master/Project Manager
Driving execution of delivery of projects in Scrum; ensuring risk management in coordination with all stakeholders
Work closely with Product Owner in backlog management and continuous delivery of features.
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Collaborated with product owners, team members, developers and other scrum masters to define solutions and drive progress.
Trained the teams in work prioritization based on business value and sizing of the User Stories.
Manage Release/sprint goal throughout the project duration. Maintain Release estimates, timelines, project plans, and status reports.
Resolves conflicts by demonstrating leadership and appropriate decision-making competencies.
Tracking and managing product backlog, Burn down metrics, velocity and task breakdown.
Direct and lead development team from sprint initiation through the delivery of the feature.
Monitored progress and team performance throughout the life of initiatives and monitor and manage project scope and deliverables.
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Shielded scrum team from external interference for optimal productivity and success.
Maintained project schedules by managing timelines and making proactive adjustments.
Closely collaborated with project members to identify and quickly address impediments.
Used relevant metrics to guide development teams and show progress in meeting business objectives.
Product Development: HCM Products for EMEA
PSN Inc (Client: Comcast), Philadelphia, PA Sept 2014 – July 2018
Scrum Master
Facilitated success of the Comcast Business Cyber Security Scrum Team with 30+ members in an Agile environment. The team comprised of Engineering, Quality Assurance/Testing, Analysts, Operations and Product Team.
• Led and Managed Scrum ceremonies such as Sprint Planning, Daily Standups, Sprint Review and Sprint Retrospectives meetings.
• Maintain backlog with Product Owner(s), by constantly grooming, outlining the definition of done for each user story and re-prioritizing as circumstances change for the business.
• Encourage and motivate the team to continue improving, by having the group as a whole identify the root cause of issues encountered during the Sprint, and making suggestions on how to improve/negate issues already faced.
• Encourage the team to provide feedback within the work-items\tasks and user stories as appropriate.
• Diligently work on removing impediments as they arise, by effectively and efficiently using JIRA boards tracking issues/bugs.
• Experience maintaining and managing FDD, TDD, Cont. Integration, Cont. Delivery with DevOps
• Keep the stakeholders and Senior Leadership abreast of the team’s progress by providing Bi-Weekly reports.
• Work with the Product Owner and Quality Assurance Lead to perform demos/acceptance testing, groom the backlog, plan software releases with the release train manager as well as recommending priority changes as appropriate.
Collabera Inc (Client: AIG Insurance) Jersey City, NJ July 2010 – Sept 2014
Sr.Business Analyst
Worked as Business Analyst interacting with Business users from various teams and documenting requirements.
Facilitated JAD sessions, Questionnaires, Document analysis and Interviews with the stakeholders for the requirements elicitation.
Assisted in drafting the Business Requirement Document (BRD) by collaborating with technical teams and stakeholders.
Worked on Agile Methodology with monthly release and weekly sprints.
Documented detailed epics and user stories to detail the business need.
Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created workflow diagrams (Activity diagrams) using MS Visio.
Wrote SQL Select queries to access the data from the database.
Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
Assured all artifacts/signoffs were in compliance with corporate policies and guidelines.
Assisted the Project Manager in performing Risk Assessment, Management and Mitigation.
Involved in day-to-day support of various reports.
Skills/Tools: MS Office (Word, Excel, PowerPoint, Outlook), SharePoint, Visio, Agile, Jira.
NCS Technology, Ridgefield, NJ Jan 2010 – July 2010
Business Analyst/Project Coordinator
Understand how a business process functions day to day and relay this information to my team.
Communicate with my team regarding recommended fixes and deadlines regarding the project.
Configure and demonstrate how the system will run and be more efficient for the client.
Contribute ideas on how to better implement the system for our client.
Uphold disclosure agreements regarding customer information.
Conduct meetings and interact with key Stakeholders of companies.
Configure Salesforce for the needs of the client.
TD Ameritrade, Morristown, NJ May 2009 – January 2010
Bank Teller/Inventory Control
Upsold products by effectively communicating weekly sale promotions
• Maintained inventory of supplies to ensure accuracy and cost containment
• Awarded employee of the month due to customer praise for my efficiency and attitude
• Trained team members on computer inventory system and customer check out process
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