Delivery Driver Customer Service

Roland Black III

309-***-**** • *******@***.***

Education

Lawrence Technological University, Southfield, MI

Major in Business Marketing

Football Scholarship

Professional Experience / Volunteer Work

Beverly Hills Grill Southfield, MI

Kitchen Aid Aug.2022-Current

• Maintained the kitchen by ensuring the cookery and serving dishes remained clean at a fast pace in order to keep the dishes in a steady rotation.

• Organized the kitchen by following specific policy guidelines to ensure the kitchen staff could work in a clean environment.

• Maintained organization of floors, kitchen equipment, tables, and other places in the kitchen/dining area by ensuring constant cleanliness.

• Utilized ability to work in a team to maximize the efforts of the restaurant by communicating clearly and effectively, offering help in other areas when needed, and completing tasks in a timely manner.

Cottage Inn Southfield, MI

Delivery Driver _Sep. 2021-Jul. 2022

• Enhanced ability to work in a fast-paced environment by handling preparation of customer orders, ensuring food followed company safety guidelines, and maintaining cleanliness of the kitchen.

• Strengthened customer service skills by working at the register where I input orders, handled customer-related issues and ensured customer satisfaction.

• Managed delivery of orders by preparing, packing, and delivering customer orders. Grubbs Moving Company Lawrenceville, MI

Mover Jan. 2019-Jul. 2021

• Utilized ability to lift heavy items by moving furniture in and out of buildings, trucks, and warehouses.

• Maintained organization of packages by following the company method for delivering and picking up packages.

• Strengthened ability to handle delicate items by strategically moving each item based on the product type, weight, and size.

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