Administrative Assistant Substitute Teacher
Resume:
Tonda L. Hook
Stafford VA *2556
**.****@*******.***
OBJECTIVE: To obtain a challenging and stable position within a progressive and dynamic organization where value is placed on experience, ability to perform, and a commitment to excellence.
QUALIFICATIONS:
Outstanding communication and presentation skills
Ability to achieve immediate and long-term goals and meet operational deadlines
Excellent leader, team worker or working independently
Deeply committed with a professional attitude, takes pride in doing a good job
Ability to manage multiple tasks in a pressured environment
Excellent people skills
EMPLOYMENT HISTORY:
Criminal Investigations Technician (GS-1802-8) Quantico MB, VA*
July 2019- Present
40 Hours/Week
Process CID and MP LERs in EI and process hard copies. Receives, analyzes, and process complex reports requiring knowledge of all facets of crime records compliance. Receives law enforcement reports from United States Military Police (MP) and USACIDC units worldwide. Analyzes reports for proper use of offense codes based on knowledge of maximum punishments under the Uniform Code of Military Justice (UCMJ) and various regulations, accuracy of personally identifying data, and correctness of forms and exhibits. Analyzes reports for identification of discrepancies to be resolved by USACIDC. Reviews and analyzes collected data. Utilizes the Army Law Enforcement Reporting and Tracking System (ALERTS), Centralized Operations Police Suite (COPS) to conduct criminal history in support of criminal investigations and administrative purposes. Analyzes requests to determine if sufficient data is present to conduct a valid query in a given system. Conducts and analyzes data queries to determine if records exist. Retrieves identified Army law enforcement records from a paper, microfilm, or the U.S. Army Crime Records Center (USACRC) Electronic Imaging (EI) filing system. Operates the following advance automated systems in support of a variety of law enforcement, security agencies: COPS, USACRC, and EI System. Operates support equipment such as microfilm reader printer and desktop computers. Quality control of CDs and SD cards. Scan and index cases. Process OPM tickets, ACCF tickets as well as Microfiche. Perform unscheduled tasks in a timely manner. Maintain a professional work environment, follow expected standards, and show respect for coworkers and supervisors.
Substitute Teacher Stafford County Public School Stafford, VA
January 2016- 2019
15-30 Hours/Week
Performed any combination of the following; instructional tasks in classroom by assisting staff of elementary and secondary schools. Prepared lesson outlines, and presented subject matter to students utilizing various methods and techniques; such as lecture, discussion, and supervision of role-playing. Assisted students with lesson assignments to present or reinforce learning concepts. Possessed the ability to work cooperatively with staff members. Demonstrate classroom management strategies appropriate to the learning situations. Comply with school and School Board policies and regulations and guidelines provided in the Substitute Teacher's Handbook. Maintain an organized program of instruction based on the lesson plans provided by the teacher. Utilize a variety of appropriate materials and resources for instructional purposes. Communicate the lesson objective and its importance to students. Assume responsibility for a neat, safe environment for students committed to the teacher's care. Practice and promote positive interaction with and among students. Demonstrate enthusiasm for learning. Demonstrate interest in the students and the planned instructional activities. Comply with all district and school policies and regulations. Perform other duties as assigned.
Administrative Assistant (GS-303-04) JBMDL New Jersey
November 2013- June 2016
40 Hours/Week
Exceptional customer service. Team player, excellent problem solver. Maintained professional relationship with 32 co-workers and supervisors. Superb working relationship. Outstanding dedication/significant contributions to the vision of the mission. Recognized unfilled requirements without supervisory directives. Pin-pointed staffing shortfalls/requirements in 14 rooms: maintained 100% of staff/youth ratio's in compliance with DoD requirements. Answer and direct phone calls. Develop and maintain a filing system. Order office supplies. Knowledge of office management systems and procedures. The ability to multitask with organizational skills. Perform other duties as assigned.
CDC Desk Clerk (GS-303-04) Seymour Johnson Child Development Center
February 2010- December 2012
40 Hours/Week
Provided prompt, courteous, adequate and effective service to telephone inquiries, parents and visitors. Assisted parents with enrolling children in the center’s program. Determined fees based on calculated total family income. Ensured safety of children by releasing children to only authorized legal guardians. Tracked children immunizations, prepared staff schedules and processed payrolls. Hard worker, helped program meet short implementation of new fees. Zero parent complaints.
Education/Training Tech (YB-1702-01) Osan Elementary School Part-time/Intermittent Osan AB, ROK
March 2008- June 2009
35 Hours/Week
Provided appropriate level of supervision to assigned children. Assisted in planning and conducting an effective program to meet physical, social, emotional and intellectual needs of each child. Maintained continuous observation of children to detect early signs of distress or abnormal behavior. Completed and submits required reports. Helped establish a program environment that promotes positive child and youth interactions with other children, youth, and adults. Arranged room and play materials to accommodate the daily schedule.
Paraprofessional Family First Mt. Olive, NC
February 2007-May 2007
30 Hours/Week
Provide direct intervention with clients by establishing a caring therapeutic relationship. Demonstrates understanding of clients rights and ensures they are protected and respond appropriately during behavior crisis. Monitor client as she engage in classwork/activities. Assure safety of all involved. Supportive counseling conversations with client daily. Positive reinforcement, redirection, and de-escalation whenever needed.
Substitute Teacher Wayne County Public Schools Goldsboro, NC
January 2007-June 2007
35 Hours/Week
Performed any combination of the following; instructional tasks in classroom by assisting staff of elementary and secondary schools. Prepared lesson outlines, and presented subject matter to students utilizing various methods and techniques; such as lecture, discussion, and supervision of role-playing. Assisted students with lesson assignments to present or reinforce learning concepts.
Lead Teacher (CC-1702-03) Child Development Center Luke AFB, AZ
November 2004-June 2006
30 Hours/Week
Assisted in planning and conducting an effective child development program to meet physical, social, emotional and intellectual needs of each child. Conducted daily health checks of children. Completed and submitted required reports. Helped children develop self-help skills. Ensured each child leaves with authorized parent/guardian. Implement daily schedule and brief coworkers. Arrange room and play materials to accommodate the daily schedule. Created a pleasant, inviting atmosphere for children.
Home Care Provider Personal Residence Full-time Glendale, AZ
Provided a loving environment for my own children as well as children that I took care of. Conducted an effective program to meet the physical, social, emotional and intellectual needs of each child. Also ensured each child's safety.
Lead Teacher (CC-1702 ) Child Development Center Seymour Johnson AFB, NC
December 2002-July 2003
35 Hours/Week
Assisted in planning and conducting an effective child development program to meet physical, social, emotional and intellectual needs of each child. Conducted daily health checks of children. Completed and submitted required reports. Helped children develop self-help skills. Ensured each child leaves with authorized parent/guardian. Team player and excellent problem solver. Hard worker with zero parent complaints.
EDUCATION:
1987-1990 High School Diploma Eastern Wayne High School - Goldsboro, NC
1997-2000 Early Childhood Education Wayne Community College - Goldsboro, NC
2016-2020 Bachelor of Science in Business Administration University of Maryland Global Campus, MD
2016-2020 Minor in Human Resource University of Maryland Global Campus, MD
Volunteer Work:
2007-2009 Greeter/ Usher at Osan Korea Gospel Service
Duties include seating members/visitors, handing out programs, collecting and counting offering.
2014-Present People of Prayer Group JBMDL Gospel Service
Praying for the community, homeless, sick, and worldly issues
Special Qualification and Training:
DoD Certifications
Air Education and Training Command Certifications
Skills:
Windows
MS Word (50 wpm)
Excel
PowerPoint
Outlook
References Available Upon Request
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