Service Rep Account

Bryan Jones

Forest Hill, TX *****

**************@*****.***

817-***-****

Authorized to work in the US for any employer

Work Experience

Account Service Rep- Delivery

Core-Mark International, Inc. - Fort Worth, TX

August 2022 to Present

• Oversee transport of finished goods and raw materials from our distribution centers to our convenience store

• Plan routes and meet delivery schedules while following all laws / DOT regulations

• Acts as a liaison between the delivery drivers and the customers

• Frontline conflict resolver for delivery drivers

• Persuade and influence sales with the ability to upsale additional services Logistics Account Rep

Tyson Foods Incorporated - Fort Worth, TX

March 2021 to August 2022

• Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections

• Skill to operate such software applications such as CIS billing system, bill/payment website, payment processing application, Advanced Metering Infrastructure (AMI), identification validation service, etc Billing/Collections/Sales Rep

Daniel Computer Recovery Center - Snyder, TX

September 2013 to December 2020

• Utilizing skip tracing techniques to locate and contact hard-to-find debtors

• Staying up-to-date with federal and state laws and regulations governing debt collection

• Providing excellent customer service to both debtors and clients

• Providing detailed reports to clients on the status of their accounts and the actions taken to recover the debt

• Adhering to all ethical guidelines and standards set forth by the Fair Debt Collection Practices Act (FDCPA) and other relevant laws

Education

Western Texas College - Snyder, TX

Associate of Applied Science- Information Technology Associate Of Arts- Business Administration/ Management January 2015 to December 2016

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