g Seen Katherine Martinez
primaryservices.com
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SUMMARY
Motivated and organized customer service professional versed in
providing an exceptional service. Proficient at providing excellent
customer service with a friendly and positive attitude. Displays
determination in all endeavors with attention to detail for optimal end
ability to multitask and problem solve for solutions in a timely manner.
Experienced in customer service, with strong teamwork, positive
energy, and ability to adapt quickly.
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SKILLS AND COMPETENCIES
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- Customer Service
- Bilingual
- Adaptability
- Flexible/Dependable
- Time Management
«Computer Skills
-Communication Skills
- Detail Oriented
- Organization Skills
PROFESSIONAL EXPERIENCE
Amazon Houston, Texas
Call Center- Customer Service/ Collections Rep Jan 2020-
Current
- Managed customer service and provided best solutions for all
customers
- Assisted with very fast paced environment and orders
«Responsible for data entry, documentation, and accuracy
- Processed orders and returns in a timely manner
- Evaluated all items and inventory depending on status
EDUCATION AND CERTIFICATIONS
Northbrook High School Houston, Texas
High School Diploma May 2019