Service Representative Data Entry
Resume:
Brendan Mactal
*** ***** ******, ******, ** 93030
*********@*****.***
Education
Valencia High School
●2011 – 2015
●High School Diploma
Oxnard College
●2015-2018
●Fire Technology Courses
●2020-2021
●Associates Degree in Business
Experience
August 2012 July 2015 Tutor
Kumon 23888 Copper Hill Drive, Valencia, CA 91354
●Customer service representative
●Data entry
●Open and closing of the facility
●Collecting tuition
●Organization of documents
August 2015 July 2022 Desk Supervisor
Harley’s Camarillo Bowl 305 Arneill Road, Camarillo, CA 93010
●Customer service representative
●Closing and opening of the facility
●Operating registers
●High volume phone engagements
●Scheduling appointments
●Facility Maintenance
●Inventory entry
●Data Entry
August 2017 December 2017 Customer Care/ Billing Expert
Frontier Communications 1800 Solar Drive, Oxnard, CA 93030
●Customer care/service representative
●Solving complex customer issues
●High volume phone interaction
●Multitasking with multiple systems
●Scheduling installations
July 2022 Present Fact Finding Agent
Randstad Remote
●Fact Finder
●Reviewing Claims
●Data Entry
●Cold Calls
●In depth documentation
●Handling Personal Identity Information
●Multitasking between multiple systems
Skills
●Adaptability, Collaboration, Determined, Ambitious, Diffusing Customer Complications, Strong Work Ethic, Multitasking,
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