Donna Smith

R E S U M E

Pearsall, TX *****

advi3i@r.postjobfree.com

+1-918-***-****

Looking to find a job so I can utilize my current skills and continue learning new ones. Authorized to work in the US for any employer

Work Experience

Delivery Driver/Customer Service, non cdl driver

Spark - Universal City, TX

December 2019 to Present

Currently work as an independent contract driver for Spark delivery. Began delivering for Walmart in Neosho, MO, and currently delivering for Universal City, Tx, Walmart. Duties: Pick-up products at Walmart and deliver to residential homes and businesses.

Supervisor

COWBOY CORNER - Henryetta, OK

January 2013 to October 2019

Responsible for managing the front end of restaurant and supervising front end staff. Full time stay at home mom

Home - Glenpool, OK

April 2007 to January 2013

I was a stay at home mom.

Customer Service Consultant

MetLife Insurance - Tulsa, OK

March 1997 to April 2007

I worked in a large call volume call center for MetLife as a Customer Service Consultant. I assisted customer’s with their insurance needs.

Customer Service Representative (Temp)

Accounting Principals - Tulsa, OK

April 1996 to February 1997

Temp employee for Accounting Principal (Chase Bank) as a Customer Service Representative to handle new accounts.

Stenographer

City of Tulsa, Police Records Division - Tulsa, OK September 1994 to December 1995

Responsible for typing all taped statements received from detectives from interviews with perpetrator and/or victim. Responsible for coding accident and robbery reports. Supervisor

City of Bixby, Water Department - Bixby, OK

June 1992 to September 1995

Supervisor for the Water Department, this entailed: managing office staff, prepared and processed water bills, office correspondence, work orders, and data entry. Secretary

Atlas Life Installed - Tulsa, OK

May 1989 to June 1992

Secretary for the life insurance department. I handled all secretarial duties. Secretary II

University of Oklahoma’s National Resource Center for Youth Services - Tulsa, OK January 1983 to June 1992

I started as a receptionist and worked my way up to Secretary II. This position consisted of a variety of responsibilities. I gathered and typed up several monthly newsletters; monthly workshop announcements; office correspondence; accounts payable /receivable; etc.

Education

Technical in Secretarial

Valley Commercial College - Modesto, CA

January 1981 to February 1982

Skills

• Restaurant management (8 years)

• Secretarial /office (10+ years)

• Delivery Driver/Customer Service (4 years)

• Accounts payable (5 years)

• Accounts receivable (5 years)

• Management (5 years)

Languages

• English - Expert

Assessments

Delivery driver — Proficient

November 2021

Interpreting instructions or signs and solving problems Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

References available upon request.

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