C O N TACT
*************@*****.***
Buford, Ga 30518
phone
address
C A R E E R O B J E C T I V E
Obtain a job in a new career field to broaden my skills and grow. Summary : 15 years of production
refinishing/collision repair experiance. I-Car Platinum certified technician. BASF,PPG,Spies
Hecker,Axalta,Sikkens,Sherwin Williams certified
technician. Quality and productivity are the foundation of my work ethic. Willing to Give extra effort to help my team and company in any way possible. Reliable organized and efficent employee with a we before me attitude.
E D U C ATION
Expected Graduation April 2023
Real Estate/Business Management In Real Estate
Candidate
Hondros College Of Business And Real Estate, Dayton, Ohio
January 2012
Kenton Ridge High School, US
January 2012
Auto Body Collision Repair
Springfield Clark, US
E X P E R I E N C E
February 2022 - Present
Service Advisor
Crash champions, Lawrenceville, Ga
January 2017 - February 2022
Lead Painter
Caliber Collision, Johns Creek, GA
Examine damaged vehicle to determine extent of
structural, body, mechanical or interior damage.
•
Estimate cost of labor and parts to repair or replace per CCC one and DRP guidelines.
•
Determines feasibility of repair versus replacement of parts, such as bumpers, fenders.
•
Prepares insurance forms to indicate repair cost
estimates and recommendations.
•
Estimates cost of repainting, converting to special purposes or customizing undamaged vehicles.
•
• Other tasks as assigned.
Navigated multiple computer systems and
applications and utilized search tools to find
information.
•
Built sustainable relationships and trust with
customer accounts using open and interactive
communication.
•
Recorded details of inquiries or complaints to
maintain up-to-date records of customer
interactions and transactions.
•
Gave accurate and appropriate information to
answer questions, troubleshoot issues and resolve
complaints.
•
Conferred with customers by telephone or in-
person to provide product or service information.
•
Defined problems, collected data, established facts and validated conclusions.
•
Met deadlines while maintaining high-quality
deliverables.
•
Provided efficient and courteous service to
customers at all times.
•
Conducted staff meetings to relay general
information or to address specific topics.
•
LEAD PAINTER &PRODUCTION MANAGER
C A S E Y M A R T I N
Production Manager
Caliber Collision, Johns Creek, GA
January 2015 - January 2017
Lead Painter
Sugar Hill Auto Collision, Sugar Hill, GA
January 2011 - January 2015
Painter/Lead Painter
True Quality Collision/Abra auto body Xenia, Vandalia, OH
January 2009 - January 2011
Painter
Chaneys, Troy, OH
• Color matched,prepared and refinished vehicles
Led a two man paint team in daily production and
efficiency.
•
Oversaw optimum daily operations, exceeding
customer expectations.
•
Coordinated involvement in cross-functional effort, supporting product quality and brand integrity.
•
Monitored plan and incoming work, re-prioritizing
to meet changing priorities and deadlines.
•
Facilitated defect-rate reduction via root-cause
analysis and process standardization.
•
Prioritized projects and available resources,
completing work in time and within budget.
•
• Color matched,prepared and refinished vehicles
Led a two man paint team in daily production and
efficiency.
•
• Color matched,prepared and refinished vehicles
Led a four man paint team in daily production and
efficiency.
•
• Color matched,prepared and refinished vehicles.
S K I L L S
• Detail oriented.
• Highly motivated
• Dedicated
• Reliable
C E R T I F I C ATIONS
• I car platinum technician.
Master certified on PPG,Spies Hecker, BASF paint
lines.
•
R E F E R E N C E S
Shelly Blackman — Shelly Blackman Group
Realtor
******@*******************.***
Business Associate
phone