Customer Service Data Entry
Resume:
Jana Persinger
#readytowork
Panama City, Fl
Authorized to work in the US for any employer
Work Experience
Server
Dave & Buster's - Panama City Beach, FL
June 2018 to May 2019
Accurately took food ordeesb4y
Parent Counselor
Early Childhood Services, Inc
December 1999 to May 2002
Determined eligibility and preformed case management for low income and disadvantaged families. Preformed informal needs assessments.
Successfully maintained a caseload of 60-70 families at a time. Preformed clerical, customer service, appointment scheduling, telephone duties daily.
Parent Educator
Early Childhood Services, Inc
December 1997 to December 1999
Completed biweekly family home visits to parents of Head Start children. Taught them parenting, child development, and GED prep in an in-home setting. Maintained caseload of 15 to 20 families at a time. Managed all clerical, customer service and funding acquisition duties. Education
Associates Degree in Liberal Sciences
Gulf Coast State College - Panama City, FL
August 1994 to June 1997
Skills
• Organizational Skills (4 years)
• Documentation (3 years)
• Outlook
• Time Management
• Customer Service (3 years)
• Filing
• Communications (4 years)
• Case Management (2 years)
• Data Entry (2 years)
• Social Work
• Front Desk
• Restaurant experience
• Crisis Intervention
• Microsoft Office
• Office experience
• Cash handling
• Phone Etiquette
• POS
• Medical Terminology
• Insurance Verification
• POS
• Medical Scheduling
• Typing
• Data collection
• Social media management
Assessments
Medical Receptionist Skills — Proficient
May 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer Service — Proficient
August 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Customer Focus & Orientation — Proficient
August 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Written Communication — Proficient
August 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Current contact information:
Jana Persinger
Contact this candidate