Office Assistant Data Entry

CARL BECKMAN

*** ***** ***** ****, ********, AL *5023 ********@*******.*** 205/369.0923

SKILLS & ABILITIES

Windows operating system, proficient in Microsoft Office: Word, Excel, Outlook

Working knowledge: Lotus, dBase and dBase programing

EXPERIENCE

FORMWORKS BACK-OFFICE TRANSACTION SPECIALIST - DATA ENTRY FIS

JANUARY 2018 TO JULY 2022

Currently maintain productivity, accuracy, and speed targets to meet client SLA’s.

Meet or exceed 99.5% keying accuracy as measured by the FormWorks SQA application.

Maintain 75-80% productive time during each workday.

Meet and exceed minimum transaction speeds: forms per hour equivalent.

Maintain target mailroom productivity and scan accuracy as needed for mailroom duties. Ensure daily mail volume is prepped, batched, sorted and scanned within 24-48 hours of receipt (dependent on client SLA).

Comply with HIPAA, PHI, and FIS Global Corporate Compliance regulations, complete any compliance training courses in the required timeframe.

OFFICE ASSISTANT – PURCHASING AT&T

JANUARY 2005 TO MARCH 2016

Processed material requests to create purchase orders required to pay vendor for client hardware, software and maintenance contract. Acted as Trouble-shooting Liaison between AT&T maintenance group and maintenance vendors. Researched purchase order numbers for AT&T maintenance group, field supervisor and administrative assistant.

OFFICE ASSISTANT – TIME INPUT AT&T

AUGUST 1999 TO JANUARY 2005

Processed time sheet data for field technicians and clerical staff. Responsible for follow-up and notification of late time sheets. Responsible for time sheet files for audit purposes.

OFFICE ASSISTANT – DISPATCH AT&T

FEBRUARY 1997 TO AUGUST 1999

Coordinated customer work requests for equipment testing and/or replacement. Assigned technicians for after-hours emergencies. Interfaced between field technicians and field supervisors. Documented and updated technician work log.

EDUCATION

JEFFERSON STATE COMMUNITY COLLEGE

2601 CARSON ROAD, BIRMINGHAM, AL 35215

AWARDED ASSOCIATE IN APPLIED SCIENCE

Major: Computer Science Technology, GPA: 2.8, GPA in Major: 3.4

JEFFERSON STATE COMMUNITY COLLEGE

4600 VALLEYDALE RD, BIRMINGHAM, AL 35242

COMPLETED ON CAMPUS MEDICAL BILLING AND CODING CLASS

LEADERSHIP

AT&T Service Leader Award: Carl was an integral part of a project with an extremely tight timeframe going above and beyond normal duties to assist in meeting the commitment date.

REFERENCES

RHONDA NOLAND

Cell Phone: 205-***-****

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