Lauren Aranda

Customer service representative

Houston, TX 77015

advhnd@r.postjobfree.com

713-***-****

Self-motivated and able to work in an unstructured environment to complete projects on time with limited supervision.

Authorized to work in the US for any employer

Work Experience

Cashier

Residential & Commercial Cleaning - Houston, TX

February 2018 to July 2018

Humble, Texas 02-2018- / 07-2018

Clerical

• Performing daily general cleaning duties and occasional carpet cleaning.

• Maintaining a high precaution level while cleaning costly and delicate articles.

• Observing absolute cleanliness at cabins of senior officials and meeting rooms.

• Coordinating with other cleaning team mates and ensuring safety measures are followed while cleaning.

Chick-Fil-A., Humble, Texas 05-201*-**-****

Cashier

• Up-Sold additional menu items, beverages, and desserts to increase restaurant profits.

• Took necessary steps to meet customers' needs and efficiently resolve food or service issues.

• Recorded customers' orders and repeated them back in a clear, understandable manor.

• Promptly reported complaints to a member of the management team.

• Correctly received orders, processed payments and responded appropriately to guest concerns.

• Communicated clearly and positive with co-workers and management. Brewing Baytown tx. 01/03/19- 4/04/19

Server

• Up-Sold additional menu items, beverages, and desserts to increase restaurant profits.

• Took necessary steps to meet customers' needs and efficiently resolve food or service issues.

• Recorded customers' orders and repeated them back in a clear, understandable manor.

• Promptly reported complaints to a member of the management team.

• Correctly received orders, processed payments and responded appropriately to guest concerns.

• Communicated clearly and positive with co-workers and management.

• Brewing Baytown tx. 01/03/19- 4/04/19

Ez Pawn 05/19 - 01/20

Houston,Tx

• Counted cash and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions, as well as balanced cash drawer daily

• Advised customers on the location, selection, price, and use of products available from the store, with the aim of encouraging them to buy and return to buy in the future

• Provided a high level of customer service based on outstanding communication and interpersonal skills Education

High school or equivalent

North Shore High School - Houston, TX

Skills

• EXCEL (5 years)

• POWERPOINT (5 years)

• WORD (5 years)

• Customer Service (5 years)

• Fast Food (4 years)

• Food Prep (4 years)

• Team Member (5 years)

• Food Service (4 years)

• Customer Care (5 years)

• Customer Support (5 years)

• Call Center

• Computer Skills (8 years)

• Communication Skills (7 years)

• Cashiering (5 years)

• Clerical Experience (1 year)

• Upselling (5 years)

• Computer Operation

• Commercial Cleaning (2 years)

• Cash Handling (7 years)

• Organizational Skills

• Sales (6 years)

• Host/Hostess

• Pet care (8 years)

• Animal care (5 years)

• Animal handling (8 years)

Additional Information

COMPUTER SKILLS

Basic - Word, Excel, PowerPoint

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