Nereida Maldonado
Administrative Specialist- with 15+ years of customer service seeking a part time position Tucson, AZ 85706
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A team leader with 15+ years of customer service experience, strong work ethic and personal drive. A self-motivated, dependable individual who is seeking a part time with evening hours position. Authorized to work in the US for any employer
Work Experience
Administrative Specialist
Pima County Health Department- Vital Records - Tucson, AZ December 2007 to Present
• Supervisor Assistant/acting Supervisor if needed
• Office Lead with staff of 8
• Assist in interview and selection of new personnel and training
• Super User Representative for Pima County Vital Records Office
• Assist with creating and reviewing policy manuals for office following Rule, Statutes and Policies for State and County
• Create weekly schedule for office staff
• Registered notary
• Approve new birth and death registrations
• multi line integrated phone system
• collecting/balancing and depositing cash revenue to finance
• Assist in training county partners ex: hospitals, funeral homes, medical certifiers
• Multilingual, certified english/spanish
Medical Administrative Assistant
Arizona Community Physicians - Tucson, AZ
April 2004 to December 2007
• Multi line phone system
• Schedule, check-in, verify and cancel appointments
• Verify insurances
• Create and file medical records
• Collect and balance cash revenue
Education
Vocational Degree in Medical Administrative Assistant-front office Skills
• Problem-solving (10+ years)
• Team Work (10+ years)
• Multi-line Phone Systems (10+ years)
• Flexibility (10+ years)
• Reliability (10+ years)
• Spanish (10+ years)
• Medical Records (4 years)
• Medical Scheduling (4 years)
• English (10+ years)
• 10 Key Data Entry (10+ years)
• Medical Office Experience (4 years)
• Insurance Verification (4 years)
• Typing (10+ years)
• Office Administration (10+ years)
• HIPAA (10+ years)
• Medical Terminology (10+ years)
• Phone Etiquette (10+ years)
• Patient Care
• Medical Receptionist (4 years)
• Clerical Experience (10+ years)
• Help Desk
• Computer Skills (10+ years)
• Computer Operation (10+ years)
• Experience Administering Injections
• Office Management (3 years)
Languages
• spanish - Expert
Additional Information
• Effective listening
• Teamwork
• Time management
• Quick learning
• Reliability
• Patience
• Customer service
• Multi-tasking