Security Dispatcher Data Entry
Resume:
https://my.indeed.com/p/donnal-ljx*xri
Donna Lyman
Bullhead City, AZ 86442
advhgb@r.postjobfree.com
Very motivated hard-working dispatcher multitasker works right under pressure
Authorized to work in the US for any employer
Willing to relocate anywhere
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Work Experience
Security Dispatcher
The riverside casino - Laughlin, NV
October 2022 to Present
Security dispatch
Driver
Uber - Yuma, AZ
January 2021 to Present
Uber driver
Security Supervisor
Quechan Casino Resort - Winterhaven, CA
June 2022 to September 2022
Casino security supervisor in charge of all casino and hotel functions all security functions scheduling coordinating dispatch handling any and every emergency that happens
Dispatcher
Ajilon Staffing Service - Phoenix, AZ
September 2020 to January 2021
Dispatcher temp position
Dispatcher/Scheduler
WOLFF MECHANICAL - Tempe, AZ
September 2019 to August 2020
Responsibilities:
In charge of all dispatch functions, scheduling dispatching bookkeeping. Routing for Tucson and
Phoenix area over 30 drivers answering all incoming calls handling all emergencies tracking the trucks on GPS making sure that my drivers are on schedule. Mother office duties includes billing collection data entry filing reports
Wolff uses successor
Office Manager /Dispatcher
Monster Air - Chandler, AZ
May 2015 to January 2019
Responsibilities:
In charge of all dispatch functions, scheduling dispatching bookkeeping.then bookkeeping through ADP some QuickBooks used all of his products daily including Excel sheets made spreadsheets did all the advertising and turn all the incoming calls. All the scheduling route for the drivers sent them their emails at night so they knew what they were doing the next day tracking them on GPS handling any and all emergencies
MMS Manager
Webber - Dallas, TX
2014 to November 2015
Responsibilities:
In charge of all dispatch functions as well as payroll and performed some HR functions.
In charge of 20 or more road crews in the greater Dallas area
PBX/Dispatcher
St Luke's Medical Center - Phoenix, AZ
January 2011 to January 2014
Responsibilities:
Owner
Donna's Wind and Water - Ocean Shores, WA
October 2007 to June 2011
Business Owner
Nov
Responsibilities:
Owned and operated my own small surf shop.
Motel Manager
The Hideaway Ocean Suites - Lincoln City, OR
October 2006 to September 2007
Responsibilities:
Manage the Motel and in charge of all guest needs or wants.
Handle all emergencies, from calling 911; to getting firewood perform any hands on duties as required.
Checking guests in/out, taking reservations, handling special requests, supervision of employees (if a GM is not available) and implementing and maintaining quality/audit standards.
Additional front office duties include but not limited to daily bookkeeping, pay records, bank deposits, and all other necessary administrative responsibilities.
Weekend Lead Officer
part-time
2006 to March 2006
Responsibilities:
Checking up on officers assigned to certain job sits answer dispatch phones, handle any and all scheduling problems such as call offs, no shows etc.
Oversee all administrative and management functions necessary to ensure efficient departmental operations. Design programs to increase and lead safety, security, and loss prevention awareness programs.
Ensure that the company is meeting the proper safety and security standards and complies with all local, state, and federal laws, including ADA compliance Manager subordinate supervisors who oversee part-time safety personnel.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems maintain the Crisis Management Policies (Fire, Flood, Natural Disasters, Civil Disturbances, etc.)
Jan
Establish and maintain high departmental standards.
Oversee security operations, including but not limited to: emergency response, investigations, dispatch, patrols, and safety Work with local Fire and Police Departments to secure off-duty details as required Work independently, with minimal supervision, to judge and assess situations for immediate response Coordinate and evaluate all investigations conducted by the security department Develop a departmental business plan to complement the overall plan.
Maintain records and files on all incidents Responsible for budgeting, forecasting and administrative functions of the safety department Develop and maintain a harmonious working relationship with other departments Assist with event planning efforts and coordinate with clients.
Work extended and/or irregular hours including nights, weekends and holidays, as needed.
Control Room Operator
Securitas
November 2004 to May 2005
Responsibilities:
Oversee the safe, efficient, reliable and environmentally sound operation of plant equipment
Understand and execute the equipment clearance procedure with Red Tag normal and emergency operation Communicate information clearly, both orally and written
Assist others in performance testing Assist in on-the-job training of other Operators Generate and review Work Notifications (SAP) for execution of equipment repair Operate various computer systems to receive, analyze, comprehend and input data Monitor and record data available through the use of various instruments, recording charts, annunciator systems and other monitoring devices onto shift logs as directed by plant operational procedures.
Assist in providing skill enhancement training to other personnel
Implement Plant Emergency Procedures as needed.
Observe variations in operating conditions and interpret meter and gauge readings.
Use approved respirators Assist maintenance personnel in performance of maintenance activities to include use of tools, equipment and Company vehicles
Security Officer
Harrah's - Reno, NV
2004 to September 2004
Apr
Responsibilities:
Security officer for Harrah's Reno.
Answer calls as needed, patrol areas, casino security.
Security Dispatcher
Washoe Medical Center - Reno, NV
October 2002 to October 2003
Responsibilities:
Dispatcher officers to calls as needed.
In charge of all fire systems, alarms, cameras, radio.
Answer all incoming calls emergency and non-emergency calls.
TDD phones, customer service.
Talk with 911 operator, police, ambulance, care flight, ext.
Monitoring alarm systems for residential and commercial customers.
Answering multiple phone lines.
Utilizing strong customer service skills in a fast paced environment.
Handling varying and unpredictable situations.
Prioritizing and reacting to multiple communications.
Reacting calmly and paying close attention to detail under stressful conditions.
Multitasking and making decisions quickly.
Security Officer / Dispatcher
Circus Circus - Reno, NV
October 1999 to October 2002
Responsibilities:
In charge of all phones, cameras, surveillance equ., radios, fire sys., officers.
Dispatch officers to call as needed, customer service, spoke with 911, police, fire, ambulance, ext. on a daily basis.
Education
AA in Art
Centralia College - Centralia, WA
2004 to 2006
High school diploma in High school
Ed west - Chehalus wa
September 1983 to June 1986
Skills
Do you have any of these top skills employers are looking for?
Dispatching
Law enforcement
Surveillance
Communication skills
CCTV
Conflict management
Report writing
Loss prevention
Dismiss
Computer literacy
English
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
ICD-10
Cash application
Accounting
Accounts receivable
Customer service
Microsoft Office
Organizational Skills
Sales
Administrative Experience
Research
Marketing
Human Resources
Data Entry
Training & Development
Leadership
Performance Testing
Front Desk
Security
Certifications / Licenses
Driver's License
AED Certification
Guard Card
Private Investigator License
Armed Security License
Additional Information
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Military Service
Awards
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Patents
Publications
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