Customer Service Sales Consultant

Long Beach, CA ***** 660-***-**** **************@*****.***

JOHNNY WOMBOLDT

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

PROFESSIONAL

SUMMARY

SKILLS ● Cash Register Operations

● Shift Scheduling

● Evaluating Employee Work

● Staff Training

Verbal and Written

Communication

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Work Planning and

Prioritization

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TEAM LEADER 03/2022 to 11/2022

Follett University Of Iowa, Iowa City, IA

TEAM LEADER 01/2022 to 08/2022

Follett Vanderbilt University, Nashville, TN

SALES CONSULTANT 08/2020 to 08/2021

2nd Swing Golf, Columbia, MD

WORK HISTORY

● Mentored and guided employees to foster proper completion of assigned duties. Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

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● Built strong relationships with customers through positive attitude and attentive response. Established open and professional relationships with team members to achieve quick resolutions for various issues.

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Established open and professional relationships with team members to achieve quick resolutions for various issues.

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● Led team of Number members while providing exceptional customer service. Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

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● Cross-trained and provided back up for customer service managers. Achieved top performance by strategically adapting to rapidly changing, competitive environment.

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● Maximized customer retention by resolving issues quickly. Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

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Kansas University, Lawrence, KS

Business Administration, 08/1992

EDUCATION

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