Genevieve Eckart

Gardnerville,Nevada

775-***-****

advhg2@r.postjobfree.com

Highlights

High customer service standards

Acceptable computer skills

Strong problem solving skills

Competent negotiator

Strong communication skills, both verbal and written

Good organizational skills, including tact and discretion

Accomplishments

I have achieved both Associate in Business and General Studies degrees while working and parenting full time.

Have established credibility with my employer and accomplished moving into numerous positions during my employment through cross-training and continuing education (I am a firm believer in lifetime learning).

Accomplished at learning and using computer software necessary to complete job related tasks.

Summary

I have worked in various positions for a local electronics firm for 25 years, I have worked a seasonal job for H&R Block tax services for 25 years and I was employed by the State of Nevada, Department of employment, training and rehabilitation for 9 years.

I have been a hobby gardener for many years and I like working outdoors with plants and gardens.

I worked at Mervyn's,part time, in retail for a couple of years and enjoyed the job very much.

I also voluntarily care for my 8 year old grandson part time and enjoy that tremendously.

I have always worked in some capacity and feel that I have many good years ahead of me and would like to keep active.

Work Experience

August 1,2022 to February 30,2023 Walmart superstore, Carson City,Nevada 89701

Cashiers have many vital duties in retail-based establishments.

They are responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases.

Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience.

June 15,2022 to June 15,2022 VG Construction,Gardnerville, Nevada 89410

Assist the owner of the company to run errands, pick up documents, deposit payments to business accounts, and communicate with the company bookkeeper.Business owner: Ryan VanGorder. 775-***-****

September 10,2019 to June 5,2021 Douglas County School District,Gardnerville, Nevada

Aide School bus driver while transporting small children from their homes to Minden elementary school.

Ensure the safety and comfort of children while riding a school bus.

Transportation Supervisor: Brian Linford. 775-***-****

May 21,2019 to June 15,2020 Family Support Representative,Gardnerville, Nevada

Supervised learning experiences with clients of Family Support council.

Transport Client to Doctors, Markets, wherever needed.

Program Manager 2 for Jessie’s Ranch: Karen Lawry 530-***-****

July 11,2016 to April 14,2019 XP Power, Electronic Assembler,Minden, Nevada.

Assemble manufactured products from component level (using electronic Schematics and instruction guides). Inspect component parts orders for manufacturing work centers through the use of lists of materials(computer generated). Established materials required or manufacturing products through assembly work centers, ensuring that parts needed were always available. Ensured that finished assemblies and parts were always available to ship in-house and outside customers.

Applied tact and discretion at all times

Line supervisor: Laurie Carey, 209-***-****

January 1982 to April 2018 Senior Tax Advisor. H&R Block Tax service. Minden, Nevada

Skillfully prepare and process clients federal and state income tax returns.

Provide accurate and appropriate information in response to customer inquiries.

Make reasonable procedure exceptions to accommodate unusual customer requests.

Develop effective relationships with clients through clear communication, build customer loyalty by placing follow up calls to customers with product issues.

Apply tact and discretion at all times.

Office manager-Ricard Queen - Cell-209-***-****

April 2012 to February 2016 Gaming Slot Host. Golden Gaming. Carson City, Nevada

Identified, developed and sustained quality working relationships with casino guests and other casino employees.

Promoted and encouraged continued and enjoyable play for new and existing customers and clients.

Possesses excellent interpersonal and communication skills and had deep-seated customer service orientation.

Applied tact and discretion at all times.

Supervisor/manager-Carrie Daniels 775-***-****.

March 2003 to March 2012. Call Center claims adjuster, Internet help desk attendant, Collections Agent, Adjudicator. State of Nevada Carson city frontier mall, Carson City, Nevada

Set up state of Nevada unemployment claims via telephone and internet for active recipients.

Provide accurate and appropriate information in response to customer inquiries.

Developed effective relationships with clients through clear communications.

Build customer satisfaction by placing follow up calls to customers with product issues.

Addressed customer service inquiries in a timely and accurate fashion.

Nevada revised statutes when making final decisions concerning customers' claims.

Applied tact and discretion at all times.

Supervisor-Richard Moreno 775-***-****

July 1974 to March 2003. Manufacturing assembler, Stock clerk, MRP planner, Shipping clerk. Bently Nevada Corporation. Gardnerville, Nevada.

Assembled manufactured products from component level (using electronic Schematics and instruction guides). Batched component parts orders for manufacturing work centers through the use of lists of materials(computer generated).

Established materials required for manufacturing products through assembly work centers, ensuring that parts needed were always available. Ensured that finished assemblies and parts were always available to ship in-house and outside customers.

Applied tact and discretion at all times.

Supervisor-Adrian Cobb 775-***-****

Education

WESTERN NEVADA COLLEGE: Associates degree in General studies / Associate's degree in General Business.

WESTERN NEVADA COLLEGE: Certificate in Microsoft office and business computer usage.

JOIN (JOB OPPORTUNITY IN NEVADA): Certificate in Business Skills/Computer Applications

HRBLOCK: Annual requalification in Federal and State tax laws/20 working credits/hours per year.

AVALON SCHOOL OF REAL ESTATE:Previously licensed for real estate sales.

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