Service Representative Inventory Specialist

Keith Hernandez

**** ** ** *******

Fort Lauderdale, FL 33309

954-***-****

*****************@*****.***

Summary

Highly motivated analytical professional with a business background. Critical thinking problem solver that adapts quickly to change. Equally comfortable providing necessary leadership as well as following existing management structure. Interpersonal skills, vendor management and extensive supply chain experience would be assets in many industries. Professional Experience

Tropic Supply Inc., Sunrise FL - Purchasing Coordinator January 2018 - September 2022

Responsible for procurement of products necessary in the HVACR industry with an emphasis on controlling expenditures and maximizing value. Client relations and preserving positive vendor relationships are a must. Review of costs, freight and lead times as needed on a case by case basis. Communicate issues and offer solutions to vendor reps and sales center management. Tropic Supply Inc., Sunrise FL - Inventory Specialist May 2013 - December 2017

Researched and corrected inventory issues across the landscape of the business.. Reviewed daily customer orders, warehouse transfers and purchase orders in order to alleviate any inventory shortages. Supervised a team to implement semi-annual inventory audits.

Bank Atlantic, Fort Lauderdale FL – Deposit Operations Team Leader June 2009 - October 2012

Creation and submission of daily Federal Reserve cash letters, fraudulent activity reports and end of day balancing reports. Led a team of four to meet or exceed daily deadlines.

*Employee of the month - March 2011

Bank Atlantic, Lauderhill FL – Customer Service Representative January 2004 - June 2009

Balancing daily customer transactions, ensuring any discrepancies were researched and resolved. Cross trained customer service representatives on branch transaction scanning.

*Employee of the month - May 2008

Education

Florida Atlantic University, Boca Raton FL Associates of Arts - General studies 1998