JESSICA KEMPSON

**** ********* ****

Medina, OH *4256

330-***-****

advhdm@r.postjobfree.com

SUMMARY

Highly experienced and energetic bartender and waitress who believes in the importance of a friendly attitude and teamwork. Willing to go the extra mile to sell more products and provide superior client service. Interested in further developing my skills and knowledge that will be beneficial for a career in hospitality.

ACCOMPLISHENTS

Employee of the month for the Doubletree Hotel while employed by Shula’s 2 Steak and Sports

Employee of the month at the Corner Alley

KEY SKILLS

Strong communication skills

Organized

Cash handling accuracy

Multi-tasking abilities

Detail-oriented

Management training

Fine wine and alcohol training

Experience in Micros and Digital Dining

PROFESSIONAL EXPERIENCE

Timber Lodge Medina, Ohio

Waitress June 2015 to March 2020

A core member of the Timber Lodge serving team, providing service for over four years at one of top-rated steakhouses in Northeast Ohio. Responsibilities included gaining expertise in fine wines that paired well with various specials, cash handling, restaurant cleanliness, and an overall dedication to customer satisfaction.

Brickstone Tavern Cleveland, Ohio

Waitress March 2014 to June 2015

Started as a hostess and server during Cleveland Indians games and other special events in the downtown Cleveland area. Provided excellent service including answering phones, seating customers, and running food. Progressed very quickly to serving, bartending VIP banquets and private parties. This fast-paced environment taught me valuable skills including multi-tasking and working as a team player.

Shula’s 2 Steak and Sports Cleveland, Ohio

Bartender and Waitress September 2010 to January 2013

Responsibilities included preparation and service of specialty drinks and spirits. Exercised excellent customer service skills in those communication opportunities including food services, answering phones, and taking orders. Additionally, aided in the organization of several banquets and special events held at the Doubletree Hotel. Finally, assisted with front desk help and taking care of room service orders for hotel guests.

The Corner Alley Cleveland, Ohio

Bartender and Waitress May 2009 to September 2010

Started as a waitress handling food orders in a growing and demanding environment. Trained as a bartender to prepare various types of martini’s and other cocktail menu options. Responsibilities included cash handling, restaurant cleanliness, customer satisfaction, and being knowledgeable of the downtown area and upcoming events. Involved in VIP event planning and organization and provided service during those banquets.

EDUCATION

Trinity High School Garfield Heights, Ohio

High School Diploma: College Prep June 2003

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