Stock Associate Service Representative
Resume:
Charity Brueland
Preferred: Karter James
Hagerstown, MD 21740
(240) 452 - 9895
**********@*****.***
EXPERIENCE
Winn-Dixie, Jacksonville, FL— Stocker Associate
Aug 2020 - Oct 2020
-Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals
-Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
-Alternated foods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
-Transported merchandise to sales floor and replenished out-of-stock and low-stock items
-Stocked shelves to match planogram images and instructions
-Maintained excellent attendance record, consistently arriving to work on time
Pizza Hut, Jacksonville, FL — Cook
Jul 2020 - Sep 2020
-Maintained well-stocked stations with supplies and spices for maximum productivity
-Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
-Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
-Prepared food items to meet recipes, portioning, cooking and waste control guidelines
Papa Johns International Inc., Hagerstown, MD — Customer Service Representative
Dec 2019 - Jun 2020
-Prepared food items to meet recipes, portioning, cooking and waste control guidelines
-Responded to customers requests for products, services and company information
-Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
-Offered advice and assistance to customers, paying attention to special needs or wants
-Provided primary customer support to internal and external customers in fast-paced environment
-Answered customer telephone calls promptly to avoid on-hold wait times
Sheetz, Hagerstown, MD - Customer Service
July 2021-Currently working there
-Responded to customers requests for products, services and company information
-Prepared food items to meet recipes, portioning, cooking and waste control guidelines
-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
-Maintained well-stocked stations with supplies and spices for maximum productivity
-Provided primary customer support to internal and external customers in fast-paced environment
-Alternated foods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
EDUCATION
North Hagerstown High School, Hagerstown, MD — High School Diploma
June 2020
Professional Summary
Enthusiastic Stock Associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the job at hand and everything it could entail. Motivated to learn, grow and excel at the position they worked.
SKILLS
Order fulfillment
Merchandising
Inventory management
Forklift safety and operation
Warehouse safety
Process improvement
Problem resolution
Team management
Relationship development
LANGUAGES
English
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