Administrative Assistant Customer Service
Resume:
Sonia Mawji
Address: **** ****** ****** *******, ** 30012
470-***-**** ************@*****.***
Objectives:
Top-performing professional with over 10 years of progressive experience in banking and finance, seeking
to take the next career step in banking. Expertise in managing personal and small business accounts, and
building long-term relationships with customers. Experience in managing and resolving complex issues in
bank branches. Accomplished in selling banking solutions to drive sales and revenue generation goals.
Education
Underwood University, Atlanta, Georgia
Bachelor's degree in Commerce.
+ Graduation: 2010
Georgia Beauty School, Atlanta, Georgia
Master's degree in Cosmetology
+ Graduation: 2021
Core Qualifications Licenses
Finance and Banking * Master’s in cosmetology
Sales and Marketing
Fraud Prevention and Risk Management
Relationship Building Skills
Account Management * Mastery of Microsoft Office programs such as
Customer Service Excel, Word, and PowerPoint
Training and Mentoring + Fluent in English, Hindi; capable of
understanding a variety of different accents.
Experience
August 2020 — August 2021
Dr. Shiraz H. Kassam, Conyers, GA - Administrative Assistant
« Responsible for answering calls, checking in patients, scheduling patient’s appointments,
purchasing medical supplies and keeping inventory, collections, electronic medical records.
Verify insurance coverage.
January 2016— January 2018
Kids Paradise, Atlanta Georgia - Manager
* Responsible for providing excellent customer service, training, staff, training staff, dealing
with customer queries and complaints, stock control, managing budget and marketing
programs. Plan day to day operations of the store.
Contact this candidate