FREDDIE PRATTS

**** ****** ******

Spring Hill FL 34609

347-***-****

advh7x@r.postjobfree.com

SUMMARY: Seasoned motivated professional with over 30 years of driver and dispatching experience. Energetic, reliable, punctual & driven team-player with an excellent sense of direction.

QUALIFICATIONS:

Exceptional time management skills. Courteous and polite demeanor. Ability to create a warm and comfortable environment striving to contribute exceptional customer service for all customers. Committed to team spirit, quality and understanding. Exceptional interpersonal and team building skills with an aptitude for building rapport with all customers.

EXPERIENCE:

MedSpeed - May 2020 - September 2022

DISPATCHER

• Monitor incoming calls and board for all customer requests.

• Dispatch drivers for all unscheduled and/or emergency needs as required.

• Monitor driver status and timing to assure all deliveries are accurate and punctual.

• Address all customer complaints and inquiries in a timely manner.

• Assist managers with any other office requests as required.

United Parcel Service - UPS - April 1990 – April 2020

DRIVER

• Practice safe and secure loading/unloading methods to avoid injury and damaging of goods.

• Complete pre and post trip safety inspections.

• Update all necessary paperwork using neat and legible handwriting.

• Provide a friendly and welcoming atmosphere where all existing and potential customers feel comfortable.

• Drive safely and deliver packages quickly and efficiently.

• Address all customer concerns with special care and diligence.

• Assist Customers with packages when needed.

• Communicate customer complaints, requests and feedback to company management.

• Follow and comply with all company standards.

SKILLS

Bilingual – Fluent in both English and Spanish.

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