Delivery Driver Customer Service
Resume:
Nicole Howard
Experienced and Relaible
Ocala, FL 34476
************@*****.***
I am eager to contribute my many skills to an organization in which there would be possibilities of growth based on personal achievement. My success in the past has stemmed from my strong commitment, ability to relate well with all types of people, and sense of professionalism. I am an experienced self-starter who enjoys a challenge. Through my years of experience, I have acquired skills in several areas including sales, management, managing clientele accounts, and general business procedures, as well as many skills
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shopper/Delivery Driver
Instacart Shoppers - Ocala, FL
March 2020 to Present
Personal shopper for people and delivery there items Owner and Operator
NANNY/BABYSITTING
August 2017 to November 2020
Early development, potty training,sippy cup training. Prep Cook
Popeye's Restaurants - Belleview, FL
August 2016 to November 2017
COOK, PREPPED FOOD, CLEANED AND ORGANIZED STATION, DISHWASHER, CASHIER, CUSTOMER SERVICE, TAKING ORDERS, TEMPERATURE CHECKS ON FOOD Business Owner
Nikkis ODC Cleaning Service - Ocala, FL
July 2014 to June 2016
Residential/Construction Clean-ups, Deep/Spring cleaning, windows, mopping, vacuum, dusting, bathrooms, appliances, move-in/move-outs.Laundry
Business Owner
Nicole Fashions - Ocala, FL
December 2012 to April 2014
Customer Service, Open/Close Store, Floor Merchandising, Computer/Phone Skills, and Managed the Staffs Weekly Schedules, Recruit, Hire, and Train Employees, Ordering of all Office Supplies, Managed Layaway Program. All administrative duties including bookkeeping, banking Nanny/Babysitter
Nikki babysitting Services - Summerfield, FL
April 2008 to June 2011
Early development, potty training, sippy cup training, Had him from 9 months to 4 years of age
Store/Sales manager
Carriage House Furniture - Belleview, FL
October 1999 to June 2008
15 + years in Management, Customer Service, Open/Close Store, Floor Merchandising, Computer/ Phone Skills, and Managed the Staffs Weekly Schedules.All administrative duties including bookkeeping, banking..Consigned furniture, delivery truck driver, reassembled furniture and accessories. Education
High school diploma
Senior High of Vero Beach
Skills
• Management
• Payroll
• Store Management Experience
• Retail Management
• Merchandising
• Recruiting
• Cash Handling
• Sales Management
• Bookkeeping
• Leadership
• Sales
• Budgeting
• Pricing
• Office Management
• Nannying
• Delivery Driver Experience
• Childcare
• Babysitting
• Customer service
• Communication skills
Awards
Western Rider
February 1996
Grooming, mucking stalls, bathing, western riding,arena-ready Certifications and Licenses
Food Handler Certification
Driver's License
Assessments
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Cleaner fit — Proficient
June 2020
Measures the traits that are important for successful cleaners Full results: Proficient
Basic computer skills — Completed
June 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Customer focus & orientation — Completed
December 2021
Responding to customer situations with sensitivity Full results: Completed
Retail customer service — Familiar
November 2021
Responding to customer situations in a retail setting Full results: Familiar
Verbal communication — Familiar
June 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Customer service — Completed
December 2021
Identifying and resolving common customer issues
Full results: Completed
Sales skills — Completed
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Work motivation — Proficient
March 2020
Level of motivation and discipline applied toward work Full results: Proficient
Delivery driver fit — Proficient
February 2021
Measures the traits that are important for successful delivery drivers Full results: Proficient
Automotive maintenance — Completed
February 2022
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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