Bonnie MacNaughton
Qualification for Employment
Over 30 years medical office administrative skills & experience
Experience in advanced medical office records (EMR)
Proficient office skills with organization, keyboarding, data entry, billings, answering multiple phone lines
Diplomatic in relating to co-workers and the public: balances a positive outgoing personality with professionalism, courtesy and respect
Excellent verbal and written communications skills
Enthusiastic, honest & sociable
Skills & Abilities
Medical Office
Excellent knowledge of medical office administrative requirements
Competent with OHIP, WSIB, 3rd party & insurance company billings
Confident with triaging patients for medical attention
Arranging appointments for patients: x-rays, specialist, lab work, etc.
Strong understanding of confidentiality for patients & staff
Order and maintain office and medical supplies
Order medication for patients via physician’s direction
General Office & Organization
Excellent organization & time management skills
Arrange, book & organize community functions for teams
Book and confirm appointments
Ordering of supplies for office
Competent knowledge of office equipment
Basic accounting knowledge
Professional Experience
West Durham Family Health Team, Pickering Ontario
Medical Office Assistant/Receptionist - 2012 – present
Dr. David Boyle, Peterborough, Ontario Jan – June 2012
Medical Office Assistant/Receptionist – Maternity Leave (temp)
Dr. Fred Doris, Peterborough, Ontario Nov 2011
Medical Office Assistant/Receptionist – Relief (temp)
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Bonnie MacNaughton …pg 2
Professional Experience cont’d
Peterborough Clinic, Peterborough, Ontario 2009-Sept 2011
Medical Office Assistant/Receptionist - Relief Staff
Partners in Pregnancy Clinic, Peterborough, Ontario 2008
Dr’s Boyce, Gow & Post, Peterborough, Ontario 2004-2008
Medical Office Assistant/Receptionist
Dr. Scott Ferrier Bridgenorth, Ontario 2000-2003
(Chemong Medical Centre)
Medical Office Assistant/Receptionist
Dr. Heyden & Dr. Martel, Lakefield, Ontario 1995-2000
Optometric Office
Optometric Office Assistant
Dr. James McGorman Lakefield, Ontario 1985-1995
Medical Office Assistant /Receptionist
Education & Training
Sir Sandford Fleming College, Peterborough, Ontario
Medical Office Administration Graduate
Office administrative & procedures
Medical terminology & anatomy
Lakefield District Secondary School, Lakefield, Ontario
OSSD
Volunteer & Personal Interest
Lakefield Minor Softball & Hockey 1992-2008
Manager & Coach for Boys Fast pitch
Manager & Trainer for Hockey teams
Lakefield Ladies 3-pitch League 1996-2004
Secretary/Treasurer
References available upon request