Data Entry Customer Service

DP Doreen Paular

Sacramento, CA ***** 530-***-****

**************@*******.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

SKILLS Clerical Support

Excellent Written and Oral

Communication

Telephone Etiquette

Understanding Customer Needs

Administrative and Office Support

Developing Customer

Relationships

High-Volume Environments

WORK HISTORY COMMUNITY ASSOCIATE 07/2022 to CURRENT Regus Management Group Sacramento, CA

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Updated account information to maintain customer records. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

ACCOUNTANT CLERK 04/2020 to 12/2021

People Movers Long Distance Travels McClellan Park, CA Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office schedules and time management for transporters

Interacted with customers by phone, email, or in-person to provide information.

Recorded accurate and efficient records in customer database. Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

OFFICE SALES CLERK 11/2016 to 11/2020

Hertz Car Sales Sacramento, CA

Receiving cars and controlling all accounting related to getting cars front line ready for sale.

Handle all Fleet Control System requirements.

Maintain a daily log of all incoming inventory.

Record keeping for insurance and bids on vendors used for reconditioning and facility management. Assist the Location Manager in day to day operations as needed for facilitating Location Sales. Includes Dealer Plate Inventory, New Hire Paperwork, Time-cards input and Summary Report, Support region as required. Assist F&I Mgr with deal packaging as needed.Work on any DMV issues that might come up. Assist with Title & Registration as needed.May perform related clerical work and complete special clerical projects as required. EDUCATION High School Diploma

Vallejo High School, Vallejo, CA

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