Sales Associate Customer Service

Nichole Tupuola

Long Beach, CA **********@*****.*** 562-***-****

Professional Experience

Leslie’s Pool Supplies October 2018 - Present

General Manager

● Awarded the Circle of Excellence award 2 years in a row by CEO Michael Egeck of Leslie’s Pool Supplies for having the highest regional sales, exceeding sales goal by 115%.

● Interview, hire, and train qualified associates, assemble skilled and cohesive teams, manage individual and team performance, provide developmental opportunities, and promote teamwork.

● Log 20 work orders and track inventory to keep inventory prioritized and accounted for on a daily basis.

● Support strategies and processes using a customer centric mindset to deliver results, drive store sales by 85% on average, and maximize company efficiencies and productivity.

Bubbe and Zayde August 2016 – September 2018

CNA/Caregiver

● Provided high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.

● Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.

● Provided patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to the nursing supervisor.

● Ensured the safe transfer of patients from beds to wheelchairs, changed dressings, and monitored wounds for signs of infection

Walmart January 2016 – July 2016

Retail Sales Associate

● Assisted up to 50+ customers per day in finding or selecting items, and providing product recommendations.

● Assisted team members when necessary in handling cash registers, organizing inventory, labeling products, unloading merchandise, and organizing the store.

● Answered customer questions about product features, benefits and prices while maintaining a pleasant demeanor at all times.

● Stocked, replenished, and organized inventory with accuracy and efficiency on a daily basis.

Skills

Windows and Mac OS, Problem solving, Organized, Excellent Customer Service, Team Oriented, Effective oral, written, and reading communication skills, Inventory Control, Time Management, Cross Functional Collaboration, Reporting Skills, CPR certification, Basic knowledge of anatomy, physiology, and medical terminology

Contact this candidate