Alonzo Jeffrey
*** ********* ****, ******* **,***05 646-***-**** /****************@*****.***
EDUCATION: High School Diploma
Community Consultant Outreach Inc: Bronx, NY
House Manager: March 2017 to May 2021
• Answered and made high volume of calls
• Wrote detailed incident, accident and conduct reports, also did intakes and discharges
• Distributed daily metro cards, prepared meals and monitored medication intake
• Provided emergency First-Aid / CPR assistance when needed
• Provided escort services to resident to and from parole, probation facility
• Responsible for signing residents in and out of facility Palladia Inc: Bronx, NY
Residential Aide, January 2012 to December 2016
• Wrote detailed incident and accident reports, memo book hourly entries
• Provided public safety by maintaining order, responding to emergencies
• Protected people and property and promoted good community relations
• Worked closely with staff in implementing good communication and customer service
• Administered urine tests and medications when necessary for residents
• Transported residents to court appointed appointments
• Conducted peer-education groups for residents
Argus Community Inc: New York, NY
Intake Counselor: August 2006 to November 2011
• Enrolled young adults in the GED program
• Worked closely with probation, parole officers and other NYC agencies
• Answered a made a high volume of calls on behalf of residents
• Kept a daily logged book with hourly entries
SKILLS AND QUALIFICATIONS:
• Microsoft Office Computer Skills
• Substance Abuse Counselor Training
• Drug Screen Collector
• DOT Regulatory Study Course