Scrum Master Time Delivery
Resume:
PASCHALAKPUA CSM, SAFeSM, PSM I, PSM II
Washington DC - United States
************@*****.***
LINKEDIN PROFILE
linkedin.com/in/paschalakpua
PROFILE SUMMARY
Tech-savvy and results-focused Certified Scrum Master, release train engineer, SAFe scrum master and project manager with 8 years of experience Mentoring, Coaching, Facilitating, Organizing, Servant leader, communicating,and Educating Scrum teams. Proficient in the transitioning of teams from the Traditional waterfall Model to Agile Methodologies. Expert working with Agile project management tools like Azure Devops, Jira, Rally, Confluence, Version one, and Visual Studios and Core Education on Scrum, SAFe, XP, Lean Agile and Kanban. I am extremely passionate, Knowledgeable and has the Qualifications to Produce Result and Value TECHNICAL SKILLS
JIRA / Confluence / Servicenow / IT Project Management / Customer Journey Mapping / JIRA & Confluence / Strategic Coaching / Sprint Metrics Assessment / Scaled Agile Framework / Waterfall Methodologies / Team Training / Software Development Life Cycle / Impediment Removal / Project Planning / Scrum Framework / Product Management / Servant Leadership and Mentoring / Process Improvement / Problem Solving / Conflict Resolution / Agile Best Practice / Communication Skills / Testing & Integration / Scrum Values & Principles / Backlog Grooming / System Development Life Cycle / Scaled Agile Framework (SAFe) / Agile (Scrum, Kanban) / User Story / Sprint Planning / Sprint Retro / KPI Metrics / Burndown Charts / Velocity & Queries / Research & Data Gathering / Solution Assessment & Validation / PI Planning / Rally / Microsoft Office
WORK EXPERIENCE
State Farm Insurance December 2020 to Current
Washington DC, United States
MY ROLE: Scrum Master:
MY RESPONSIBILITIES:
● Responsible for implementing Agile/scrum transformation on team level at State farm
● Resolved impediments and conflict through arbitration, negotiation, reasoned discussion and escalation which improved team performance by 15%
● Facilitated the daily scrum, grooming session, sprint planning, spring review and retrospective and assisted the product owners during the backlog refinement activity
● Directly collaborated with product owners to validate, clarify, user stories, estimate, and pointing
● Manage, monitored and track issues on agile software environment using MS tools and Azure Devops which translated to a 30% increase on our team performance
● Coached, Mentored, and guided my team on Agile/scrum practises
● Tracked and report team velocity using previous velocity report and help team make appropriate changes ● Protected team from over commitment managed the backlog and prioritized resolution of defects/bugs as evidence by the on time delivery
● Assisted in internal and external communication improving transparency and radiating information
● Rapidly became a Recognized Jira expert at State farm ensuring to assist team members on using and understanding Jira and Confluence
● Mentored my team members to follow agile methodology by promoting best practices and driving continuous scrum improvement. Supported the adoption and implementation of an Agile culture to seamlessly develop and deploy software in an efficient, automated
● I worked directly with the product owner to organize the product backlog, user stories, and new requests on Jira Audi of America July 2018 to November 2020
Virginia, United States - Contract
MY ROLE: Release Train Engineer
MY RESPONSIBILITIES:
● Coached, Mentored my Audi of America team members, stakeholders, management on Agile, SAFe practices as required ● Facilitated Agile release Train ceremonies for Audi of America such as the Daily stand ups, scrum of scrum, Sprint Demos, Release, PI Planning, iteration review and inspect, and adapt which ensured that my team speed up to achieve our targeted Goals ● Facilitated, established, Communicated the bi-weekly, and Annual Calendar for my team Iterations and Program Increments ● Manage and Ameliorate the flow of value through the ART using various tools like the Kanban boards, score cards, program boards which increased my team performance by 52% and ensured that we built our product faster
● Ensured to resolve conflicts, prioritization alignment, and clear Audi of America ART level impediments so the team delivers commitment and business value
● Adopted key engineering practices like test driven deployment, continuous integration, Devops, XP to improve the Quality and Reliability of my team deliverables using SAFe
● Transformed Audi of America organization from the traditional project management waterfall to Scaled Agile framework which increased our capability and Performance by 50%
● Collaborated with product owners, stakeholders and management to ensure strategy and execution alignment with organization roadmap
● Assisted Product owners to distinguish features, document efficient User stories, Acceptance Criteria, and story point estimation for the User stories which expedited the team performance by 50%
● Improved communication, reduced impediments on the ART by regularly scheduling meetings, email update, on case of project which increased productivity by 35%
● Organized weekly team meetings on my team to examine issues,, review progress and conceptualize solutions which increased my team performance by 25%
● Conducted and engaged as a Servant Leader by supporting my team to become high performing, self manage, and encouraging collaboration between system Architects, solutions managers, product managers, Quality Assurance, business Analyst devops engineer to ensure alignment and PI Execution
● Created the Necessary “create and adapt” for the scrum teams at my organization
● Acted as an RTE to the ART by providing contract assistance, support to Audi of america management to the implementation of NEC projects
Bank of America June 2016 to June 2018
Washington, DC, United States
MY ROLE: Scrum Master - Contract
MY RESPONSIBILITIES:
● I Supported the team's efforts to continuously improve communications and relationships with other delivery teams; represent the team in the Scrum of Scrums (SoS), helping the team remain aware of engagement opportunities and program effectiveness. ● I was responsible for coordinating the bi-monthly release of the software, including planning and quality assurance.
● Supported software development teams in applying the Scrum framework.
● Helped to remove any professional impediments and also coach other team members on resolving impediments. ● Slashed re-work rate by 60% through coaching and training team on bug discovery late in sprints while limiting work-in-progress ● Rescued Automated Pricing project turning potential loss into a ~$30M annual gains using Agile management to deliver project 15% under budget while driving a reduction in price inaccuracies
● Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing
● Promoted an empowering and self-organizing team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries
● Transformed the team's waterfall mindset to Agile by introducing training with hands-on exercises, enabling rapid understanding of Agile delivery
● Ensured that my team met all its monthly deliverables and that they were up to quality and organization standards. ● Attended all daily stand up meeting ensuring its timeboxed its adhered
● Engaged in challenging the new norms of development to improve performance in the areas of quality, predictability, flow, and velocity
● Facilitated distributed project teams and all aspects of Scrum development events; including daily scrum, sprint planning, review, and retrospective
● Ensured cross-functional coordination among product owners, analysts, developers, and QA occurred early and often and removed barriers and blockers for the team.
● Maintained and published Agile metrics and made sure they were regularly reported to business leadership. Accenture February 2015 to May 2016
Washington dc, United states
My ROLE: Project Manager - Contract
My RESPONSIBILITIES:
● Guided, Lead and and accomplish projects (scope of $40M) promptly and under allocation
● Recognized for being 1 of 3 Project Managers in AY15 that Executed a project by contractual agreement ● Subject matter Specialist for Robotic sorter setup; perform design analysis, inspection quality control on produce before submission ● Manage the design, strategy, program, installation, and commissioning of conveyors and automated sorters across Accenture network ● Revamped the contractor onboarding process at an Accenture site and increased approvals turnaround time by 30% ● Work cross functionally with titleholders, architects, erectors, project stakeholders and contractors to decrease project bottlenecks and propose actionable resolutions that address equipment design concerns and sortation system efficiency SOFT SKILLS
Servant Leadership / Work Planning and Prioritization / Organizer Solving / Attention to Detail / Customer Service / Deadline Driven / Risk Assessment / Coach/ Quality/Leader /Customer Communication / Scrum Processes/ Coaching and Mentoring / Conflict Resolution / MS Office / Relationship Building / Verbal and Written Communication skill / Project Team Coordination / Schedule Management / Complex Problem Solving / Customer Requirements Analysis / Agile Best Practices/ Assigning Work / Project Planning / Information Confidentiality/Integrity EDUCATION
University of Maryland Global Campus Bachelor's Degree: Cyber Security Adelphi, MD Prince George's Community College December 2017 Associate's Degree: Cyber Security CERTIFICATIONS
Professional Scrum Master (PSM), Scrum.org
Certified Scrum Master (CSM), Scrum Alliance
Scaled Scrum Master Certified (SSMC)
SAFe Scrum Master (SSM}
REFERENCES
References Available Upon Request.
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