ABELYS COLLADO
*** ******** **, ********, ** ****3 929-***-****
***************@*****.***
To support supervisors and management team with problem-solving skills, effective teamwork, and top customer service while providing administrative and entry-level talents with the goal of improving myself and growing with the company.
EXPERIENCE
2021-2022
ADMINISTRATIVE ASSISTANT, Medix healthcare
Welcome and greet patients in a warm welcoming matter resulting in 90% customer satisfaction, Check in patients and rapidly direct them to the appropriate party, Assisting patients on using our company’s website to view updates and results on their very own chart, Proper destruction of patient files and scanning documents into patients chart while following HIPPA regulations with 100% data integrity. In communication with other employees and or patients through face to face communication, telephone and email.
EDUCATION
GRADUATION DATE: JUNE 2019
HIGH SCHOOL DIPLOMA, mesa charter high school
Earned achievement awards in a ceremonial setting for outstanding progress and remaining in the top 10 percentile of the entire school.
SKILLS
Bilingual (Spanish & English)
Data Entry
Customer service
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Google Suite (Gmail, Docs, Slides, Calendar, Google Drive)
Phone etiquette
Problem Solving
Decision making
Communication
Time Management
Attention to detail
Empathetic
Patience
Discretion and Judgement