Assistant Classes Executive

CYNTHIA KENNEDY

Cell 703-***-****

***********@*******.***

Employment History Details:

· Human Resource Assistant / Hallmark Iron Works, Newington, VA, May 2022 to September 2022

I assisted the Operations Manager with payroll and coding job hours. I also completed new hire paperwork and insurance enrollment.

· Temporary Office Work / Arlandria Floors, Arlington, VA, Dec 2021 to Apr 2022

I assisted the Operations Manager with scheduling contractors and ordering flooring or Carpet needed for jobs and customer orders

· Office Manager / Bookkeeper - National Turf Service, Springfield, VA, May 2013 to November 2021

Working as the office manager at NTS, I gained experience in all aspects of running a busy office. Organization and attention to detail are must need skills in this position in which I excelled.

My position grew as I took on more responsibilities. These responsibilities comprised of maintaining the customer database, accounts payable and receivable, late notices and collections, and reconciling all credit and bank accounts.

I completed all HR functions while helping to manage the daily work for assignments he crews, entering work into the database to assure crews were completing their production. Was responsible for payroll, employee relations, raises – bonuses, W2s and new hire paperwork.

During my time at NTS my boss let me know that he believed our overall customer service rating in Checkbook Magazine went up to 100% due to my exceptional customer service ethic.

I was also responsible for work production for the crews, and producing all work tickets and job proposals.

· Leasing Consultant, Bainbridge Companies, Arlington, VA, April 2009 to May 2013

My excellent customer service and organization skills have made me a great success in the leasing field. I received the award for leasing consultant of the year two years in a row.

Assistant Manager, GMH Military Housing, Naval Weapon Station, Goose Creek, SC, July 2007 to October 2008

My position had taken on many levels because it was a new venture for GMH. I came on board at the beginning of the contract to help set up the new office. My duties at that time included ordering computers, phones, furniture and various services required to set up a new facility. After taking over the housing from the US Navy my position was ungraded to Assistant Manager. My duties included rent collection, late notices, paying bills, resident relations and social events.

Finance Specialist/Administrator, Columbia Baptist Church, Falls Church, VA, January 2007 to July 2007

During my brief time at the church, I learned a lot about working in finance. I use ACS accounting software and was in charge of Accounts Receivable and Payable, reconciling bank accounts and employee expense reports and credit cards.

Executive Assistant to the VP, Archstone Smith, April 2004 to January 2007

My duty as Executive Assistant was to aid the Vice President of Operations in running and maintaining a portfolio of 32 properties.

This included collecting and organizing information from the properties, creating and maintaining reports. I was also be responsible for organizing meetings, travel arrangements and other executive assistant duties as assigned. HR duties were a weekly task required in this position including new hire paperwork.

Program Analyst / Office Manager, Chugach Systems Integration, USPTO Contract June 2000 to April 2004

I was a contractor at the US Patent and Trademark Office, where I worked for four years as an office manager. My duties included analyzing various reports, creating and maintaining databases and spreadsheets and various other office manager duties.

After only 1 year I was promoted to supervisor for other Chugach employees working in the same unit (tech center) as myself. I was then responsible for mentoring, training and supervising a staff of 12 program analysts while maintaining my current duties.

Resident Relations Associate, The Buchanan Apartments, Part Time, November 2003 to April 2004

I also worked part time for Charles E. Smith at the Buchanan House apartments as a Resident Relations Manager. While working at the Buchanan, I created and maintained a resident database and electronically created employee forms and other tools, which helped to make the property run more efficiently.

Skills:

Computer

Microsoft “Office” (Word, Excel, Access, PowerPoint and MS Outlook)

Quick Books and other accounting company specific software

Intuit online payroll

Adobe Acrobat

Create and Maintain Databases (customize reports, forms and mail merges)

Real Green Systems (Software used for landscape companies for customer database and accounting)

Office

Accounts payable and receivable

Various financial and bookkeeping duties

Reconciling credit and bank accounts

Proficient in business correspondence

Answering a multi-line the phone system

Experience editing and proofreading

Presentation and proposal creation

Client contract preparation

Managerial

Supervised a staff of 12 including hiring, training, disciplinary actions and reviews

Payroll including end of year filing of W2s

Coordinated seminars and conferences

Coordinated meetings which include travel and hotel arrangements

Managed Proposal Process

Office maintenance and supply ordering

Other

Excellent written and verbal communication skills.

Passion for delivering excellent customer service experiences

Strong initiative, can-do attitude, and work ethic

Excellent time management skills and attention to detail

Able to work in a busy environment

Outstanding adaptation abilities

Capability to learn new positions quickly

Skilled at learning new software

Ability to train and teach others

Education:

Adult learning Center, Arlington VA, MS Office and Administrative Assistant classes such as business writing, July 1995 to January 1996

Northern Virginia Community College, Alexandria VA, June 1989 to September 1992

Gestalt Systems, Inc., Vienna VA, A++ and MCP Certifications training, February 1999 to March 1999

Contact this candidate