Service Representative Data Entry
Resume:
Belinda
Rucker
Atlanta, GA *****
W: *.*******@*****.***
Skills
• Management (3 years)
• Marketing (3 years)
• Sales Management (4 years)
• Customer Support
• Data Entry
• Microsoft Excel
AWARDS
Dean's List
Delta Mu Delta International
Honors Society
Professional Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Willing to take on any task to support team and help business succeed. Considered hardworking, ethical and detail-oriented. Experience
Get Insured Atlanta, GA
August 2020 - January 2023
Customer Service Representative
Collaborated with colleagues and co-workers to deliver quality customer experience.
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Answered inbound and outbound calls to handle various concerns, assisted with health care applications.
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• Documented, researched and resolved customer service issues.
• Gathered and verified required customer information for tracking purposes.
• Maintain a 98% on call handling scores
Carnival Cruise Lines Corporations Miami, FL
October 2018 - March 2020
Host/ DJ
• Boosted revenue 100% with skilled promotion of tickets and raffles. Provided information about games, entertainment options and rules and regulations.
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Encouraged guest participation through group dances, party games and competitions.
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• Operated DJ controllers and mixers to manage music and samples.
• Managed top ship out of 28 ships for Bingo revenue for 3 months Rucka Parc Productions College Park, Georgia
June 2008 - Current
Owner of Rucka
• Delivered consistent service to develop customer base.
• Oversaw day-to-day activities to facilitate business operations.
• Created useful partnerships through remote and face-to-face networking. Contacted existing and prospective clients to increase new and repeat business.
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Built competitive edge with well-planned growth and strategic business development.
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• Delegated board engineer and co-host staff
• Devised social media plans to drive digital marketing. Built solid partnerships with selected organizations to promote brand strategy.
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Set prices or credit terms for goods or services based on forecasts or customer demand.
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Education
September 2018
Master of Business Administration - Business
American InterContinental University, Sandy Springs, GA
• Dean's List 2017, 2018
• Graduated with 3.9 GPA
• Awarded Delta Mu Delta International Honors Society of Business May 2017
Bachelor's - Media Productions focus, Audio Recording and Sound Design American InterContinental University, Sandy Springs, GA
• Proficient in Adobe, Logic Pro, Pro Tools and Microsoft
• Dean's List 2015, 2016 and 2017
• Graduated with 3.4 GPA
March 2010
Certification in Broadcasting - Broadcasting
Connecticut School of Broadcasting, Lawerenceville, GA
• Graduated with 4.0 GPA
• Professional development completed in radio and television broadcasting. Additional Information
• Ready to work
• Dependable
• Affable
• Punctual
• Knowledgeable
• Teachable
Contact this candidate