Administrative Assistant, Unit Clerk
Resume:
*********@*****.***
Lenoir, NC ****5
Skills
Communication
Work Ethic
Reliability
Trustworthiness
People, Relationships
First Aid/CPR
Computer Skills
Microsoft Office
Multitasking
Documentation
Records Scanning
HIPAA Knowledge
Coordinating Forms
Faxing Records & Forms
Unit Administrative Support
Education and Training
05/2005
High School Diploma:
Hibriten High School
Lenoir, NC
2014-present
RHA Health Services LLC:
On-the-Job Training
Lenoir, NC
References
Cara Brown, Community Navigator
RHA Health Services LLC
Roberta Grout, Community Volunteer
Rev. John Hughes, First Baptist-Lenoir
Courtney Poarch
Summary Overview
Tech-savvy unit clerk with excellent understanding of medical terminology, billing practices, office procedures, and testing protocols.
Professional and well-rounded with strong clerical and team support skills.
Dedicated unit professional successful at handling assigned tasks including mail, records, appointments, travel arrangements, transport, scheduling.
With eight years in medical office operations – including cross-training in all functions within the office, I have experience in office collaboration and coordination and am dedicated to efficiency and maintaining workflow. My personal relationships skills enable me to work with co-workers, patients, and clients respectfully and compassionately regardless of schedule intensity or situational dynamics. I am an upbeat, positive, hardworking, and reliable team player for a medical environment.
Experience relative to the Position
RHA Health Services LLC – Unit Clerk
Lenoir, NC 04.2014 – 08.2022
oAnswered telephone calls, responded to requests for information, and routed callers to correct departments.
oPrepared charts for outpatient and inpatient services.
oScreened call and collected messages for unit personnel to promote team efficience.
oManaged office paperwork, including scanning documents and routing business correspondence.
oSupported patients with timely and knowledgeable responses to diverse requests.
oDocumented vitals and entered all lab results into patient charts.
oOrganized and ordered medical tests, including sample collections and patient transport.
oManaged front office customer service, appointments, billing, and administrative tasks to streamline workflow.
oUpdated patient financial information to promote accurate record-keeping.
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