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Service Representative Customer

Location:
Lake Wales, FL, 33898
Posted:
February 20, 2023

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Resume:

Christine Snowden

Lake Wales, FL *****

863-***-****

advgql@r.postjobfree.com

Professional Profile

Highly efficient customer service specialist with experience in corporate level customer relations, complaints and conflict resolution. Professional skills in sales, E-commerce and team building. Proficient in customer relationship development while increasing company profit with accounting abilities and strong communication skills.

Professional Experience

McKENNA BROTHERS, INC./ McKENNA HARVESTING, INC.- (December 2018 to December 2022) McKenna Companies are family owned and operated in the Lake Wales, FL area and serve 4 management locations statewide. Citrus groves managed by McKenna Brothers and McKenna & Associates are then harvested by McKenna Harvesting. The fruit is transported to processors around the State of Florida, Florida’s Natural and Tropicana included but not limited to.

McKenna Brothers, Inc.-

Safety Administrator; Government Grant Programs Coordinator and front office support. McKenna Harvesting, Inc.-

Accounts Payable; Accounts Receivable; Harvesting Assistant; Fruit Accountant. C.M.S.- CUSTOMER MANAGEMENT SOLUTIONS (January 2008- December 2018) Working with multiple clients to organize, tackle problems and provide solutions for their business needs in Lake Wales FL.

Consultant-Providing local companies with support to grow their business. References available. BORAL ROOFING formerly MONIER LIFETILE CORP (July 2005 -November 2007) Monier Lifetile, providers of Concrete Roofing Tile for luxury homes, was a joint venture between Partners' Monier and Boral until 2010, when the latter firm bought out its partner's stake. Lake Wales FL Employees: 375 Annual Sales: 151.5 million (2010 est.) Key Account Sales Representative- Managing Elite Customer Accounts (builders); upselling product Customer Service Representative- Managing Customer Accounts (homeowners); order management FLORIDA'S NATURAL GROWERS (July 2001 - February 2004) Staff Assistant and Freight Payables Clerk for Florida's Natural Growers. Florida's Natural Growers is the largest citrus cooperative in the state of Florida and the second largest orange juice producer in the country. Lake Wales FL Employees: 880 Annual Sales: $605 million (2001 est.) Staff Assistant-Personal assist to the traffic (logistics) department manager Freight Payables Clerk-Accounting AP position for the traffic (logistics) department Staffing 2000- Sales department support for sales meetings and trade show preparations-from 1999-2001 Education

1995- Lake Wales Sr High School- Graduate GPA 3.0

1998- Ridge Technical College- Office Support Technology Committees

Safety Committee Member- duties included identifying, reporting and recording workplace safety issues. Team members would conduct weekly/monthly/annual inspections to ensure safety of all employee and prevent any violations or hazards in an industrial environment. Our team made recommendations for correcting violations. Trained in emergency safety procedures.

Safety Committee Administrator- duties include conducting quarterly Safety meetings and Fleet Safety meetings. Working with FCCI Insurance Group resources to specialize my program and mold it to our specific Agricultural requirements. Company coordinator for the University of Florida’s Annual Worker Protection Standards meeting which focuses on topics from field worker safety and tractor safety for all McKenna owned companies (3). Certified in Produce Safety through the University of Florida and the Produce Safety Alliance. Attended OSHA compliance courses to ensure knowledge regarding worker safety in the company’s interest. References Available



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