Detail- oriented, great time management skills great customer service

Michelle Martinez

**.*****************@*******.*** / 520-***-****/ Tucson AZ 85713

Summary

Ability to be autonomous, adaptable, and readily available to fulfill multiple task. Customer oriented mindset to establish credibility and create TRUST.

Experience

Loan Officer Assist Manager

loan and tile loans • Tucson, AZ

05/2018 - 12/2022

customer approval for title and personal loan.

Collection calls

Increased sales by 70% with new sales strategies and loyalty programs

Developed a new way to improve the success rate of the company's customer relationship management system Increased customer retention by [60]% with a new customer service system that reduced the time required for a customer to resolve a problem.

Advertising Consultant

Posting on Behalf of private owners • Tucson, AZ

04/2016 - 01/2018

Posted home on the market Facebook, or Craigslist or other websites.

Reach out to potential buyers.

Developed a new way to improve the success rate of marketing ways and customer relationship.

Maintained comprehensive knowledge of different operating systems, networking technologies, and software applications

Maintained a database to track service requests, technical problems, and improvements

Skills

Strong business acumen, and the ability to have business conversations at all levels within an organization.

Organized, detail-oriented, and able to manage multiple clients at once.

Strong problem solving, outstanding written and communication skills.

Education Business technology

Brookline College • Tucson, AZ 04/2011 Diploma in business technology

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